Maintenance Operations Leader — Build, Lead & Optimize Teams

2B Living Property Management; San Francisco (CA); On-site; USD 110,000 - 120,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401K plan

Career development training

Paid time off

Job summary

2B Living is seeking a hands‑on Maintenance Manager to lead our maintenance team across multiple properties in the Bay Area. You will drive safety, efficiency, and excellence in all maintenance operations while managing budgets, schedules, and vendor relationships.

You will oversee the full employee lifecycle, conduct performance reviews, and ensure high tenant satisfaction through proactive work order management and KPI reporting.

Qualifications

• Experience: 3–5+ years in property maintenance, with at least 2+ years in a supervisory or management role
• Education: High School Diploma required; Bachelor’s degree or trade certification (HVAC, Plumbing, Electrical, Facilities Management) preferred
• Technical Skills: Strong technical knowledge of HVAC, electrical, plumbing, and mechanical systems; proficiency in Excel, GSuite, and property management software

Responsibilities

• Lead, mentor, and support a team of maintenance technicians and administrative staff to drive operational success
• Oversee full employee lifecycle: recruit, interview, hire, train, discipline, and execute terminations in partnership with HR
• Manage time tracking, approve timesheets, expenses, handle time‑off requests, and optimize staff scheduling and utilization rates
• Conduct regular performance evaluations, hold the team accountable to performance standards, and field‑verify quality via on‑site property visits
• Direct daily execution of routine, preventive, and emergency work orders to maintain high quality and timely completion
• Manage Maintenance Administrative staff to streamline ticketing, resident follow‑ups, and daily workflows
• Oversee inventory management, tool tracking, and parts procurement
• Coordinate after‑hours emergency response protocols and rotate on‑call duties as needed
• Run employee hours and billable hour reports and problem‑solve areas for improvement
• Run multiple KPI reports and identify strengths and weaknesses within the team on performance
• Manage maintenance expenses, review monthly variance reports, and contribute to annual property budget development
• Track and report weekly KPI scorecards, including technician utilization, ticket resolution times, and customer satisfaction metrics
• Solicit, analyze, and negotiate vendor and contractor bids for small projects and major capital improvement contracts
• Train staff on safety protocols, proper equipment operation, and compliance (OSHA/Cal‑OSHA, HUD UPCS, local building codes)
• Perform quality control inspections on completed internal and subcontracted work
• Maintain hazardous material handling and electronic waste disposal protocols

Skills

HVAC

Electrical

Plumbing

Mechanical systems

Excel

GSuite

Property management software

Education

High School Diploma

Bachelor’s degree or trade certification (HVAC, Plumbing, Electrical, Facilities Management) preferred

Tools

Safety protocols software

Job description

2B Living is seeking a hands‑on Maintenance Manager to lead our maintenance team across multiple properties in the Bay Area. You will drive safety, efficiency, and excellence in all maintenance operations while managing budgets, schedules, and vendor relationships.

You will oversee the full employee lifecycle, conduct performance reviews, and ensure high tenant satisfaction through proactive work order management and KPI reporting.