Maintenance Operation Center Controller (MOCC) - Based in Fort Lauderdale, FL

Bombardier; Fort Lauderdale (FL); Híbrido; USD 110 000 - 140 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Insurance plans

Retirement savings plan

Employee Assistance Program

Tele Health Program

Resumo da oferta

Bombardier Maintenance Operations Center Controller (MOCC) based in Fort Lauderdale, FL coordinates troubleshooting, MELs, and AOG events. The role works with flight crews, maintenance vendors, and internal teams to resolve issues and ensure a safe, timely aircraft return to service.

In this role, you will integrate Bombardier business aircraft into operator operations, manage mechanical irregularities with flight crews, provide robust troubleshooting support, plan unscheduled events, and ensure

Qualificações

• Minimum 5 years of aviation maintenance experience.
• FAA-issued Airframe & Powerplant (A&P) certificate is mandatory.
• Strong aircraft troubleshooting skills are required.
• Proficiency with MS Office, email, and basic database tools.
• Willingness to travel and accept shift work as needed.

Responsabilidades

• Coordinate troubleshooting, MELs, and AOG events with flight crews, vendors and internal teams.
• Integrate Bombardier business aircraft into operator operations ensuring safety and efficiency.
• Manage mechanical irregularities with flight crews and apply MELs or document AOG discrepancies.
• Plan unscheduled maintenance events, create work orders, and update leadership.
• Oversee documentation, parts and tooling to support safe return to service.

Conhecimentos

Aviation maintenance

Troubleshooting

Documentation

Communication

Formação académica

FAA Airframe & Powerplant certificate

Descrição da oferta de emprego

Maintenance Operation Center Controller (MOCC) - Based in Fort Lauderdale, FL

Posting Start Date: 9/22/26

Requisition ID: 15635

Opa Locka, FL, USA

When applicable, Bombardier promotes flexible and hybrid work policies.

Why join us?

At Bombardier, we design, build and maintain the world’s peak-performing aircraft for the world’s most discerning people and businesses, governments and militaries. We have been successful in setting the highest standards by putting our people at the heart of it all, and defining excellence, together.
Working at Bombardier means operating at the highest level. Every day, you are part of a team that delivers superior experiences and products, pushing the boundaries of what's possible in our industry and beyond. By prioritizing employee growth and development, we empower everyone to reach their full potential on their own terms, because the best work happens when you are free to be yourself and share your unique expertise.

Bombardier’s Benefits Program

With our employees’ well-being top of mind, we offer a comprehensive and competitive Benefits Program, which includes the following:

• Insurance plans (Dental, medical, life insurance, disability, and more)
• Competitive base salary
• Retirement savings plan
• Employee Assistance Program
• Tele Health Program

What are your contributions to the team?

The Maintenance Operations Center Controller supports daily aircraft maintenance operations by coordinating troubleshooting, MELs, and AOG events. The role works closely with flight crews, maintenance vendors, and internal teams to resolve technical issues and manage scheduled and unscheduled maintenance. The MOC Controller ensures proper documentation, parts, and tooling are in place to support a safe and timely aircraft return to service.

In your role, you will:

• Support operator in integrating Bombardier business aircraft into their operations, ensuring safety, efficiency, and cost-effectiveness.
• Responsible for managing mechanical irregularities of the aircraft fleet by working with flight crews to attempt to clear or reset discrepancies, apply MEL(s) to correct discrepancies, or document AOG discrepancies.
• Provide robust troubleshooting support to assist operator in resolving technical issues effectively and support field teams during troubleshooting, repairs, modification retrofits, product upgrades, and damage repairs at operator facilities or service centers.
• Plan unscheduled events by coordinating maintenance teams or vendors, creating work order(s), and updating Operations and leadership.
• Oversee AOG, Unscheduled, and Scheduled events. Ensure proper documentation, GSE tooling and support is available to technicians working aircraft.
• Identify opportunities to enhance operator procedures and operations involving Bombardier aircraft.
• Process parts requisitions for any / all required parts to support unscheduled and AOG events and submit to Technical Buyers for processing.
• Receive and review return to service aircraft (RTS) package when required and present RTS package to operator Quality Team.
• Participate in operator meetings, including fleet reliability and operational reviews and identify recurring fleet issues to Bombardier Technical Services for potential product improvements.
• Prioritize and elevate technical or operational concerns within both the operator’s organization and Bombardier and provide reports in line with established schedules and requirements.

How to thrive in this role?

• You have at least 5 years of aviation maintenance experience
• You have at least 2 years of experience with Bombardier products (Global 5000 / 6000 series, Global 7500, and Challenger 300/350 series) – preferred

• Mandatory to have an FAA-issued Airframe & Powerplant (A&P) certificate

• You have strong aircraft troubleshooting skills
• You have computer skills necessary to learn and/or operate word processing, spreadsheet, database, email, and web-based applications
• You have interpersonal skills necessary to work effectively with a variety of individuals, departments, organizations, and regulatory agencies
• You have business writing skills necessary to create various reports and correspondence

• You are self-driven and have a problem-solver attitude
• You have the ability to travel
• Initial responsibilities will include occasional on-call support, with the understanding that as the supported fleet grows over the next five years, hours and expectations may adjust to include shift work.

Bombardier is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, age, disability status, veteran status, or any other characteristic protected by Federal, National, or Local Laws.

Job Maintenance Operation Center Controller (MOCC) - Based in Fort Lauderdale, FL

Primary Location Remote BAC

Organization Bombardier Aerospace Corp

Shift Rotational

Employee Status Regular

Requisition 15635 Maintenance Operation Center Controller (MOCC) - Based in Fort Lauderdale, FL

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