Job Title: Maintenance Manager – Village Court Apartments
FLSA: Non-Exempt
Salary Grade: 16 (Min $36.38, Mid $43.65, Max $50.93)
Hiring Range: $36.38-$43.65/hour
*Position being offered with housing available at Village Court Apartments.
Deadline to apply is Sunday, 11/29/26. Applications will be reviewed starting 11/30/26. Interviews are anticipated to occur the week of 12/7/26.
NATURE OF WORK:
This is a working manager position. The Maintenance Manager supervises the maintenance team while also performing skilled hands-on work in building maintenance, carpentry, painting, electrical, plumbing, grounds, snow removal and custodial tasks. The position plans, schedules and coordinates all maintenance activities at Village Court Apartments (VCA), manages contractors and capital projects and keeps the property safe, code-compliant and well maintained for residents. Works under light supervision of the Housing Director.
DUTIES AND RESPONSIBILITIES:
Supervision and Staff Leadership
- Supervises team of maintenance technicians; assigns and schedules and daily work, sets priorities, inspects completed work, and approves timesheets.
- Determinates staff work schedules, including the on-call rotation, vacation approvals and seasonal snow-removal coverage.
- Trains staff in work procedures, equipment and vehicle operation, specialized tasks and workplace safety; serves as technical resource to the crew.
- Conducts performance evaluations and sets goals for direct reports; coaches staff and recommends corrective action. Tasks performed in coordination with the Housing Director.
- Participates in hiring, including interviewing and onboarding new staff.
- Ensures staff follow Town and departmental policies, procedures and safety practices.
Work Orders, Unit Turns and Inspections
- Manages the work order system: receives, prioritizes, assigns and closes requests fairly and promptly, and tracks completion times and backlog.
- Ensures vacant units are turned and rent-ready within timeframes established by the Housing Director.
- Coordinates and assists with move-ins, move-outs, annual unit inspections and general unit upkeep with the Property Manager.
- Completes move-in and move-out condition inspections, documents damage with photos, and provides repair cost estimates for tenant charges and deposit deductions.
- Manages key and lock control, including rekeying units at turnover and maintaining a secure key log.
- Responsible for reporting maintenance activity, backlog and recurring problems to the Property Manager on a consistent basis. Responsible for escalating any maintenance issues or concerns to the Housing Director.
Hands-On Building Maintenance
- Supervises and performs work in each of the following areas, coordinating contract work when necessary:
- Electrical: troubleshoots, repairs and installs light fixtures, switches, receptacles, breakers, wiring and conduit; maintains parking lot and street lighting, motion sensors, timers, photocells and time clocks; replaces thermostats, bulbs and ballasts.
- Plumbing: troubleshoots and repairs leaks, drains, water lines, fixtures, faucets, traps, valves and garbage disposals; roughs in new plumbing; maintains pump stations and replaces water filters.
- Appliances: diagnoses, repairs and maintains stoves, refrigerators, heaters, washers, dryers and other unit appliances.
- Carpentry and remodeling: repairs and builds doors, windows, siding, cabinets, sidewalks and other structures; performs basic remodeling and assists with construction on capital projects.
- Painting and drywall: patches and repairs drywall; prepares and paints interior and exterior surfaces using brushes, rollers and sprayers.
- Flooring: repairs or replaces carpet, vinyl plank and other flooring, or coordinates installers.
- Custodial: cleans vacant units and common areas, including kitchens, bathrooms and appliances; collects trash and runs leaf blowers and pressure washers.
Preventive Maintenance, Building Systems and Planning
- Develops and runs a preventive maintenance program with scheduled tasks for building systems, units and equipment, tracked in the work order or maintenance software.
- Oversees heating, hot water, ventilation, boilers, roofs, gutters and building envelope, including seasonal readiness, freeze protection and roof snow and ice-dam management.
- Investigates and corrects moisture, mold and pest issues, and coordinates pest control vendors.
- Maintains an inventory of major building equipment with age, condition, warranty and service history.
- Develops and updates a long-range maintenance and replacement plan for the property.
- Conducts regular field inspections of the property and of maintenance and construction work; schedules and records required maintenance checks and safety inspections.
- Prepares and maintains maintenance records, logs and documentation.
Capital Projects, Contractors, Purchasing and Budget
- Oversees capital improvement projects with the Housing Director, including scoping work, preparing Requests for Proposals (RFPs), coordinating contractor selection, and managing schedule, quality and cost through completion.
- Negotiates with, schedules and oversees contractors and service vendors; verifies that contractors carry required insurance and licensing before work begins and inspects their work before approving payment.
- Assists in preparing the annual maintenance operating and capital budgets, and monitors spending against budget.
- Purchases appliances, cabinets, fixtures, flooring, paint, tools, safety equipment and supplies in accordance with the Town's procurement code; researches products and builds vendor relationships.
- Maintains or delegates inventory of parts, materials and appliances.
Safety, Codes and Compliance
- Ensures buildings, equipment and systems are operated and maintained in compliance with applicable laws, codes, regulations and habitability standards; initiates corrective action for any deviations.
- Coordinates required inspections and testing of fire alarms, sprinklers, extinguishers, emergency lighting, smoke and carbon monoxide detectors, and backflow devices, and keeps records of results.
- Prepares the property for inspections by funding agencies, lenders or other regulators, as applicable.
- Provides a safe workplace: trains staff on safety, ensures proper use and care of tools, equipment and PPE, observes work conditions and corrects unsafe practices, and encourages staff to report hazards.
- Maintains Safety Data Sheets and ensures proper storage and disposal of paints, chemicals and other hazardous materials.
- Promptly investigates accidents and incidents and completes required reports; reviews and updates workplace safety rules annually.
- Helps develop and carry out emergency procedures for events such as water leaks, power outages, fires and severe winter weather.
Grounds, Snow Removal, Vehicles and Equipment
- Supervises and performs snow and ice removal from roads, parking lots, sidewalks and entrances using a snowplow, Ranger, 4-wheeler, snow blower and hand tools.
- Oversees grounds upkeep, including landscaping, trash and recycling areas, and exterior common areas.
- Supervises and performs general cleaning and maintenance tasks in order to keep vehicles, equipment, tools and the shop in safe, working condition through inspection, fluid checks, greasing, parts replacement and cleaning; arranges repair of faulty equipment.
Resident Relations, Property Rules and On-Call
- Responds to resident and public concerns courteously and efficiently, and communicates with residents about planned work, unit entry and service interruptions.
- Acts as liaison between the Town and residents, guests, contractors, vendors and merchants as needed.
- Enforces parking rules by monitoring lots and issuing warnings and recommends wheel locks or towing to the Property Manager.
- Serves in the on-call rotation and as backup for emergencies, including after-hours and fire alarm calls, emergency repairs and resident lockouts.
- Sustainability and General
- Supports the Town's zero-waste and carbon-neutrality goals by reducing energy, water and material use, choosing environmentally preferred products and equipment, and taking part in environmental initiatives.
- Contributes to department efficiency by suggesting improvements and working as an active team member.
- Performs other duties as assigned.
MINIMUM QUALIFICATIONS:
High School Diploma or G.E.D supplemented by vocational/technical training in general building maintenance, plumbing, electrical systems, mechanical systemsAND minimum of three (3) years building maintenance experience, preferable in multifamily housing, includingplumbing, electrical systems, mechanical systems, and general construction; or an equivalent combination of education, training and experience. At least two (2) years of supervisory or lead experience. General computer skills working with Microsoft Outlook, work order or maintenance management software, and inventory tracking. An equivalent combination of education, training and experience may be substituted.
Licenses/Certification(s):
Possession of a valid Colorado State Driver’s License is required. Certified Apartment Maintenance Technician (CAMT) or Certified Property Manager (CPM) desired.
KNOWLEDGE, SKILLS & ABILITIES REQUIRED:
Knowledge of:
Principles and practices of building maintenance; electrical, plumbing, painting, and carpentry,; codes and regulations governing the maintenance of residential and public buildings; equipment and tools used in building repair and maintenance; safety protocols relative to equipment operation; building maintenance records and documentation, management and supervisory principles, practices, and methods, conflict resolution strategies; and municipal codes and regulations.
Skill in:
Coordinating and conducting a variety of building maintenance activities; performing skilled painting, carpentry,; maintaining compliance with health and safety regulations governing building maintenance; safely operating light equipment and utilizing maintenance tools; ordering materials and purchasing supplies; preparing and maintaining accurate maintenance records. Effective verbal and written communication skills, being flexible with the ability to work as team player and relate well to colleagues at all levels of the organization.
Environmental Factors:
Work is performed in both indoor and outdoor environments with exposure to extreme weather conditions, machinery with moving parts, noise from equipment operation, confined spaces, and infectious diseases.
Physical Factors:While performing the duties of this job, the employee is required to operate light equipment, stand and walk for extended periods of time, lift and/or move items weighing up to 100 pounds.
Expectations of All Employees:
To support consistent high-quality guest service to everyone in our community, including our co-workers, making Mountain Village a great place to live, work and visit.