Maintenance Supervisor - Brand New Luxury Apartment Community

Estero Chamber; Estero (FL); On-site; USD 63,000 - 77,000; Full time

Job summary

Estero Chamber is seeking a Maintenance Supervisor for a brand new luxury apartment community in Estero, FL. The role oversees the physical condition of the property and supervises maintenance staff, with strong HVAC, electrical, plumbing, and carpentry knowledge.

Responsibilities include managing daily work, inventory, safety, and on-call rotations, while ensuring service requests are completed promptly and records are maintained.

Qualifications

• High school diploma or GED required; technical school preferred.
• Prior apartment maintenance experience is preferred and knowledge of plumbing/electrical trades is needed.
• CPO and EPA certifications preferred; valid driver’s license required.

Responsibilities

• Maintain a professional image and ensure staff decorum aligns with company objectives.
• Advise Property Manager on maintenance issues and cost-effective solutions.
• Purchase supplies and manage inventory; restock monthly per approval of Property Manager.
• Provide daily written reports of work completed and service requests.
• Schedule daily work for staff and monitor productivity and material use.
• Respond to service requests within 24 hours and inform residents if delays occur.
• Keep records of service requests and inspect conditions of vacancies.
• Conduct regular preventative maintenance on HVAC, electrical, plumbing, and related systems.
• Assist in hiring maintenance staff and provide training to improve efficiency.
• Maintain a clean, safe, and organized workshop and store tools securely.

Skills

Customer service

Interpersonal skills

Verbal communication

Written communication

English literacy

Reading technical documents

Problem-solving

Safety awareness

Education

High School Diploma or GED

CPO Certification (Preferred)

EPA Type II or Universal (Preferred)

Tools

Microsoft Office

Job description

Maintenance Supervisor - Brand New Luxury Apartment Community

SALARY: $70,000

POSITION SUMMARY

The Maintenance Supervisor is responsible for the physical condition of the property and for the management and supervision of subordinate personnel. The ability to supervise, teach and motivate staff is required, as understanding of HVAC systems and various appliances, stoves, dishwashers, refrigerators, and disposals. A working knowledge of electricity, plumbing, and carpentry is also required.

RESPONSIBILITIES

• Maintain a professional image, and attitude, and demand the same from their staff. It is their duty to insist that the decorum of the employee in their charge be in keeping with the objectives of the Company.
• Advising the Property Manager of maintenance problems and of programs designed to solve them.
• Making recommendations to the Property Manager for the purchase of supplies, equipment, and services. The maintenance Supervisor will maintain an inventory of frequently used parts and replacement items and will order restock inventory on the first of each month in accordance with amounts and items approved by the Property Manager.
• Meeting daily with the Property Manager and giving daily written reports of work completed, including all service requests and inspection sheets.
• Establishing daily work schedules for his staff and monitoring their production, efficiency, and the materials used.
• Satisfying service requests promptly (within 24 hours) and efficiently. If unusual circumstances make this impossible, the resident must be informed of the reasons for the delay.
• Keeping a permanent record of the service request received.
• Observing the condition of any occupied apartment entered and reporting unusual circumstances to the Property Manager, for example, cleanliness, size, and number of pets, the appearance of floors, appliances, walls, light fixtures, etc.
• Strictly observing Company policy regarding service requests, Budget Control system, and Purchase Order policies and procedures.
• Making all purchases in the name of the property. Any exceptions will be authorized by the Regional Manager/ General Manager.
• Providing a twenty-four-hour (24) by managing and participating in an oncall rotation for the Maintenance Department.
• Exercising control over maintenance expenditures.
• Supervising the maintenance of exterior lighting, gutters, downspouts, roofs and flashing, roadways, walks, swimming pools, laundry facilities, recreation areas building, and grounds.
• Supervising the policing of the property and dumpster areas morning, evening, and on weekends.
• Knowing the location of all water, gas and power turnoffs, clean-out traps, fire hydrants, and fire extinguishers. Having available the telephone numbers of the police, ambulance service, fire department, and power, gas, and water companies.
• Establishing and executing a regular preventative maintenance schedule for cleaning furnaces and A/C coils, oiling motors, and circulating pumps, exterior painting, changing filters, replacing light bulbs in public areas, maintaining swimming pool and pump rooms, and the hot water heating equipment boiler rooms and chiller equipment.
• Knowing the current condition of all vacancies.
• Participating in the hiring of maintenance personnel.
• Holding classes for the maintenance staff as needed to improve their efficiency.
• Keeping an accurate and up-to-date inventory of tools and supplies.
• Stripping any discarded appliances or equipment or equipment of any usable parts.
• Recording the serial numbers of appliances in each apartment.
• Maintaining a clean, orderly, and secure workshop.
• Ensuring that the maintenance staff thinks and works safely.

QUALIFICATIONS

• Technical school preferred; High School Diploma or G.E.D. required.
• Minimum 2 years in maintenance
• Prior apartment maintenance experience preferred * Knowledge of plumbing, electrical, and general building trades.
• CPO Certification (Preferred)
• EPA Section 608 (Preferred)
• HVAC (Preferred)
• Excellent customer service and effective interpersonal, verbal, and written communication skills, working knowledge of Microsoft Office programs.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to understand instructions and communicate in basic English.
• Valid Driver License.

LICENSES & CERTIFICATIONS

• EPA certifications Type II or Universal for refrigerant recycling (preferred).
• CPO certification (preferred).
• Must have all certifications as required by State and Local jurisdictions.
• Valid driver's license to operate folg cart on property.
• Must be able to stand, walk, and/or sit for extended periods and bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas.
• Must be able to work inside and outside in all weather conditions (rain, snow, heat, hail, wind, sleet).
• Must be able to push, pull, lift, carry, or maneuver weights of up to twenty-five (25) pounds independently and fifty (50) pounds with assistance.