Maintenance Manager

Thompson Thrift; Phoenix (AZ); On-site; USD 60,000 - 80,000; Full time

Job summary

Thompson Thrift is seeking a skilled Maintenance Manager for its apartment community in Phoenix. This role involves leading a maintenance team, managing operations, and ensuring resident satisfaction. With opportunities for growth and leadership development, the ideal candidate will have a strong background in property maintenance and team management, alongside key certifications.

Benefits

Growth opportunities

Leadership development

Work-life balance programs

Qualifications

• 4+ years of experience in property maintenance, with at least 2 years in supervisory role.
• Strong knowledge of plumbing, electrical systems, HVAC.
• Ability to motivate and guide a team.

Responsibilities

• Oversee the entire maintenance department and manage a team of technicians.
• Ensure property remains in top condition and all systems function efficiently.
• Manage maintenance budget and control costs.

Skills

Leadership

Team Management

Budget Management

Communication

Customer Service

Problem Solving

Proactive Approach

Education

High school diploma or GED

EPA certification

CPO certification

Job description

Join Us as a Maintenance Manager at Refinery at Pointe17 in Phoenix (Dove Valley), Arizona!

Are you a skilled leader with a strong background in property maintenance and team management? Thompson Thrift is seeking an experiencedMaintenance Manager to lead the maintenance operations at one of our premier apartment communities, ensuring everything runs smoothly for our residents and team.

Why Thompson Thrift?

At Thompson Thrift, we believe in creating communities where people love to live, and our team plays a key role in that vision. We offer growth opportunities, leadership development, and work-life balance through programs like TT Serve and the Family Impact Program. Join a company that values your expertise and supports your personal and professional growth.

Your Role as a Maintenance Manager:

As a Maintenance Manager, you’ll oversee the entire maintenance department, ensuring the property remains in excellent condition and all systems function efficiently. You’ll manage a team of technicians, direct maintenance schedules, and play a critical role in maintaining resident satisfaction.

What You’ll Do:

• Leadership & Team Management: Supervise and lead the maintenance team, providing training, guidance, and support to ensure tasks are completed efficiently and to a high standard.
• Maintenance Operations: Oversee all maintenance activities, including repairs, preventative maintenance, and unit turnovers, ensuring the property remains in top condition.
• Budget Management: Manage the maintenance budget, control costs, and plan for large repairs or improvements while optimizing resources.
• Resident Satisfaction: Work closely with the community management team to ensure resident maintenance requests are completed promptly, and all issues are resolved effectively.
• Safety & Compliance: Ensure that the property adheres to safety and environmental regulations, conducting regular safety inspections and maintaining a clean, hazard-free environment.
• Vendor Relations: Manage relationships with external vendors and contractors, overseeing their work and ensuring timely completion of projects.
• Emergency Response: Oversee after-hours emergency maintenance protocols and manage the on-call schedule for the maintenance team.

Our Ideal Candidate:

• 4+ years of experience in property maintenance, with at least 2 years in a supervisory or management role.Class A, new construction, or luxury lease up experience preferred.
• High school diploma or GED preferred.
• EPA and CPO certification required.
• Strong knowledge of plumbing, electrical systems, HVAC, and general maintenance.
• A valid driver’s license and reliable vehicle is required for this role for the purpose of on-call emergencies.
• Proven leadership and team management skills, with the ability to motivate and guide a team.
• Budget management experience with the ability to track expenses and optimize costs.
• Excellent communication and customer service skills.
• Availability for on-call emergencies and a proactive approach to problem-solving.
• Must be willing to perform additional duties such as snow removal, unit touch up cleans and upkeep of amenity areas.