Maintenance Manager

Malley's Chocolates; Cleveland (OH); On-site; USD 75,000 - 105,000; Full time

Job summary

Malley’s Chocolates in Brook Park, OH seeks a Maintenance Manager to lead the maintenance team across manufacturing and warehouse operations. You will drive preventive maintenance, improve equipment reliability, and collaborate with Production, Quality, and Supply Chain to ensure safe, consistent chocolate production and seasonal readiness.

The role combines hands-on troubleshooting with leadership, overseeing technicians and coordinating with HR for staffing while maintaining compliance with

Qualifications

• High school diploma or equivalent with technical training, apprenticeship, or equivalent practical industrial maintenance experience.
• At least five years of industrial or manufacturing maintenance experience, including leading maintenance employees or coordinating a maintenance team.
• Strong mechanical and electrical troubleshooting skills; reading equipment manuals, mechanical drawings, and electrical schematics.

Responsibilities

• Lead daily maintenance activities; assign priorities and coordinate planned shutdowns and emergency coverage with Operations.
• Coach and cross-train employees and develop team skills; support HR on staffing and evaluations.

Skills

Mechanical troubleshooting

Electrical troubleshooting

Motors and drives

Pneumatics and hydraulics

Reading schematics

Team leadership

Communication skills

Education

High school diploma or equivalent

Associate degree or related trade certification

Tools

Maintenance software

PLC/SCADA systems

Job description

Maintenance Manager# Maintenance ManagerHot JobBrookpark - Cleveland, OH 44135## OverviewSalary Range$75,000.00 - $105,000.00 Salary/yearPosition TypeFull Time## Description**Position Title:** Maintenance Manager **Department:** Operations and Maintenance **Location:** 13400 Brookpark Road, Cleveland, OH 44135 **Reports To:** Director of Operations **Employment Status:** Full time, onsite **FLSA Status:** FT-Exempt# Position SummaryThe Maintenance Manager leads the maintenance function for Malley’s Chocolates’ Brook Park manufacturing and warehouse operations. This role develops the maintenance team, improves equipment reliability, and plans preventive maintenance to support safe, consistent chocolate production and seasonal demand. The manager combines department leadership with technical troubleshooting and repair support, partnering with Production, Quality and Food Safety, Supply Chain, and Human Resources. The Maintenance Manager is a working manager who leads the maintenance function while actively performing troubleshooting, repairs, and preventive maintenance alongside the team.# Essential Duties and Responsibilities## Maintenance Leadership and Team Development* Lead daily maintenance activities; assign priorities, schedule work, and coordinate planned shutdowns and emergency coverage with Operations.* Supervise the Lead Maintenance Technician and maintenance technicians; establish clear accountability while using the lead to coordinate daily technical work.* Coach and cross-train employees, document technical procedures, and develop team skills to reduce reliance on individual employees or outside contractors.* Partner with HR and the Director of Operations on recruiting, job-related technical assessments, onboarding, performance evaluations, and corrective action.* Review timecards, schedules, and overtime within assigned authority; communicate staffing and training needs to the Director of Operations.## Preventive Maintenance and Equipment Reliability* Build and maintain equipment records, preventive maintenance schedules, inspection checklists, and a prioritized work-order backlog using a computerized maintenance management system or approved tracking tools.* Coordinate maintenance of chocolate processing, enrobing, molding, conveying, packaging, and related production equipment within the assigned equipment inventory.* Lead troubleshooting of mechanical, electrical, pneumatic, hydraulic, motor, drive, and control issues within employee qualifications; arrange specialized support when needed.* Analyze recurring failures, identify root causes, and implement durable repairs; communicate downtime, repair status, and expected restoration times to affected departments.# # Essential Duties and Responsibilities Continued## Safety and Food Production Standards* Enforce lockout and tagout, machine guarding, electrical safety, required personal protective equipment, and other applicable maintenance safety procedures; stop unsafe work and correct hazards before restart.* Partner with Quality and Food Safety on good manufacturing practices, sanitary equipment design, allergen and foreign-material controls, approved lubricants, and repair practices that protect products.* Coordinate post-maintenance cleanup, tool and part accountability, guard replacement, and required inspection and sanitation clearance before returning equipment to production.* Maintain accurate service, inspection, and corrective-action records; support food safety audits, including SQF requirements applicable to assigned maintenance activities.* Participate in the Safety Committee and Near Miss Program; investigate maintenance-related hazards and complete assigned corrective actions with Operations and HR.* Ensure contractors understand site safety and food safety requirements and perform work only within their qualifications and authorization.## Facilities Parts and Vendor Management* Coordinate upkeep of assigned plant and warehouse facilities and utilities, including refrigeration, HVAC, compressed air, plumbing, and electrical systems as applicable; use qualified service providers for regulated or specialized work.* Maintain critical spare parts, tools, and supply inventories; set reorder priorities and coordinate purchases with Purchasing and Supply Chain.* Obtain vendor quotations, assess service quality, coordinate contractor schedules, and verify completion of work against approved scope.* Prepare and manage the maintenance operating budget within delegated authority; monitor parts, contractor, labor, and repair spending and explain significant variances.## Projects and Continuous Improvement* Partner with the Director of Operations on capital requests, equipment replacement priorities, installation, commissioning, and maintenance planning for new equipment.* Plan readiness checks and shutdown work around seasonal production requirements; coordinate repair windows with Production and Supply Chain.* Track preventive maintenance completion, unplanned downtime, repeat failures, backlog, and maintenance spending; recommend practical reliability and cost improvements.* Create and maintain maintenance standard operating procedures and train affected employees on approved changes.* Perform other related duties as assigned.# Qualifications and Experience## Required Qualifications* High school diploma or equivalent, with technical training, apprenticeship, or equivalent practical industrial maintenance experience.* At least five years of industrial or manufacturing maintenance experience, including at least two years leading maintenance employees or coordinating a maintenance team.* Strong mechanical and electrical troubleshooting skills; working knowledge of motors, drives, sensors, controls, pneumatics, and hydraulics.* Ability to read equipment manuals, mechanical drawings, and electrical schematics and to recognize when a task requires a licensed or specialized professional.* Experience planning preventive maintenance, managing work orders and parts, and documenting repairs using maintenance software or other digital tools.* Effective communication, coaching, organization, and problem-solving skills; ability to prioritize competing production needs while maintaining safety and food quality.## Preferred Qualifications* Food, confectionery, or other consumer packaged goods manufacturing experience; familiarity with GMPs, HACCP principles, and SQF audit expectations.* Associate degree or relevant trade certification in industrial maintenance, electrical technology, mechatronics, or a related discipline.* Experience with PLC diagnostics, variable-frequency drives, refrigeration service coordination, root-cause analysis, and capital equipment projects.* Experience developing a preventive maintenance program and coaching a small technical team. Spanish communication skills are a plus.# Schedule and Work EnvironmentPrimarily onsite with a schedule aligned to production needs. Flexibility is required for planned shutdowns, peak seasonal production, emergency calls, and occasional evenings, weekends, or holidays. Work includes manufacturing, warehouse, utility, and office areas with varying temperatures, noise, and operating equipment. Follow required hygiene practices and wear assigned personal protective equipment.# Physical RequirementsPerform essential duties with or without reasonable accommodation, including walking and standing in production areas, bending, reaching, kneeling, using tools, and accessing equipment by approved means. Some duties may involve lifting or moving materials up to 50 pounds, using assistance or mechanical aids as appropriate. HR and Operations should validate these demands against the actual assignment before posting.# Performance ExpectationsSuccess is demonstrated through safe work practices, timely preventive maintenance, reduced recurring equipment failures, accurate maintenance records, effective spending control, seasonal equipment readiness, and growth in team capabilities. The Director of Operations will establish baseline measures and targets.## Qualifications## Required Qualifications* High school diploma or equivalent, with technical training, apprenticeship, or equivalent practical industrial maintenance experience.* At least five years of industrial or manufacturing maintenance experience, including at least two years leading maintenance employees or coordinating a maintenance team.* Strong mechanical and electrical troubleshooting skills; working knowledge of motors, drives, sensors, controls, pneumatics, and hydraulics.* Ability to read equipment manuals, mechanical drawings, and electrical schematics and to recognize when a task requires a licensed or specialized professional.* Experience planning preventive maintenance, managing work orders and parts, and documenting repairs using maintenance software or other digital tools.* Effective communication, coaching, organization, and problem-solving skills; ability to prioritize competing production needs while maintaining safety and food quality.## Preferred Qualifications* Food, confectionery, or other consumer packaged goods manufacturing experience; familiarity with GMPs, HACCP principles, and SQF audit expectations.* Associate degree or relevant trade certification in industrial maintenance, electrical technology, mechatronics, or a related discipline.* Experience with PLC diagnostics, variable-frequency drives, refrigeration service coordination, root-cause analysis, and capital equipment projects.* Experience developing a preventive maintenance program and coaching a small technical team. Spanish communication skills are a plus.