Maintenance Engineer II

Pact; Charlotte (NC); On-site; USD 35,000 - 50,000; Full time

Job summary

Pact is seeking a Maintenance Technician in Charlotte, NC, responsible for performing repairs in specialized areas such as plumbing, electrical, HVAC, and carpentry. The ideal candidate will have a high school diploma with additional training in building maintenance and at least four years of experience.

The role requires responding to guest requests, performing preventive maintenance on hotel equipment, and ensuring safety standards. Physical demands include lifting up to 75 lbs and working in various weather conditions.

Qualifications

• Minimum four years' experience in mechanical, electrical, HVAC, plumbing, carpentry, or building maintenance.
• Must have basic working knowledge in general plumbing, refrigeration, electrical systems, and tiling.

Responsibilities

• Perform maintenance and repairs in specialized areas such as plumbing, electrical, carpentry, HVAC.
• Respond to and handle guest requests in a courteous manner.
• Perform preventive maintenance on all hotel equipment.

Skills

Plumbing

Electrical systems

HVAC maintenance

Carpentry

Refrigeration

Education

High school diploma

Trade school training in building maintenance/construction

Tools

Basic hand tools

Power tools

Job description

Job Overview

Carry a portable radio, staying in constant communication with the central base station, respond to all engineering service calls, giving priority to guest requests, and maintain hotel equipment in an efficient, safe, accident‑free manner. Perform all essential functions of Maintenance Technician 1 plus special skills in plumbing, electrical, carpentry, HVAC.

Responsibilities

• Perform maintenance and repairs in specialized areas such as plumbing, electrical, carpentry, HVAC.
• Perform all essential functions of a Maintenance Technician 1.
• Respond to and handle guest requests in a courteous, efficient, safe manner.
• Perform preventive maintenance and necessary repairs on all hotel equipment, including kitchen, laundry, boiler, plumbing, pool, HVAC, electrical and guest rooms.
• Monitor and maintain all engineering functions when full engineering staff is not available (i.e., weekends and evenings).
• Respond to all emergency situations including fire alarms, bomb threats, disasters and power failures; notify the appropriate authorities.
• Make rounds of the hotel property to ensure everything is in working order.
• Clean and maintain all equipment and work areas.
• Complete maintenance requests, take equipment and meter readings and maintain log to notify the next shift. Document all parts used and parts needed to be purchased.
• Handle elevator breakdowns.
• Maintain proper records of the Rooms Preventive Maintenance Program and the Request Program.
• Complete work order request forms on a daily and timely basis.
• Report any unsafe conditions to leadership.

Qualifications

Education / Formal Training

High school diploma, plus two years or its equivalent in trade school or training in building maintenance/construction.

Experience

Minimum four years experience in mechanical, electrical, HVAC, plumbing, carpentry or building maintenance.

Knowledge / Skills

• Must have basic working knowledge in general plumbing, refrigeration, air conditioning, electrical systems, boilers, bathroom fixtures, and tiling painting – prep to finish basic carpentry and groundskeeping.

Physical Demands

• Must be able to read written communications, LED read‑outs, meters, and computer screens.
• Must be able to pull levers and rotate knobs, work with arms raised above head, and handle and assemble small parts using basic hand and power tools.
• Must be able to understand and follow verbal/written instructions, communicate both verbally and in writing, utilize analytical thought processes, understand verbal/written technical and mechanical instruction, and be highly organized.
• Must be able to communicate effectively and courteously with employees, guests and contractors in writing, via telephone and in person.
• Must be able to lift 75 lbs. throughout an 8‑hour shift.
• Must be able to crawl into and through small spaces, climb ladders, support and carry loads of 75 lbs.
• May be required to drive.

Environment

Indoor exposure to both stable and extreme variance of hot and cold temperatures. Outside exposure to all weather elements and extreme fluctuations of temperature. Prolonged standing, walking, bending, reaching, and heavy lifting.