Maintenance Engineer - Hotel Systems & Guest Experience

Homewood Suites by Hilton Newburgh-Stewart Airport; Town of New Windsor (NY); On-site; USD 50,000 - 75,000; Full time

Benefits offered by this job

Health Insurance

Paid time off

Paid holidays

401k Plan

Hotel Discounts

Shoes for Crews

Job summary

Waterford Hotel Group is seeking a Maintenance Engineer to supervise property maintenance and ensure facilities are fully functional, safe, and guest-ready. You will handle preventive maintenance, respond to service requests, and maintain professional interaction with guests, vendors, and staff.

The role requires strong attention to detail, teamwork with independence, and the ability to work flexible hours. You will support a safe, well-maintained environment across hotel properties.

Qualifications

• A keen eye for detail, time management and great customer service skills.
• Pleasant and friendly demeanor.
• Able to work as a team and independently.
• Flexible working hours.
• Ability to work with little or no supervision while meeting high-performance standards.
• Physical mobility and stamina.
• Ability to follow instructions.

Responsibilities

• Perform preventive maintenance and repair duties, including but not limited to HVAC, refrigeration systems, plumbing, lighting, furniture, sheetrock, and painting.
• Monitor and maintain all building systems as assigned.
• Responsible for the completion of all maintenance service requests as assigned.
• Maintain a professional and courteous manner with all guests, vendors, contractors, and employees.
• Complete grounds work as directed by Chief Engineer.
• Responsible for alerting the General Manager of any unusual occurrence and/or damage that has taken place or that may occur.
• Assure safety standards are used which comply with all company, local, City, State and Federal guidelines.
• Respond to all guest and colleague maintenance issues in a timely fashion Keep accurate record of assigned tasks and must be able to convey information and ideas clearly.
• Minor Maintenance (Electrical, Plumbing, painting, caulking).
• Snow Removal (Must be able to shovel snow)

Skills

Attention to detail

Time management

Customer service

Job description

Waterford Hotel Group is seeking a Maintenance Engineer to supervise property maintenance and ensure facilities are fully functional, safe, and guest-ready. You will handle preventive maintenance, respond to service requests, and maintain professional interaction with guests, vendors, and staff.

The role requires strong attention to detail, teamwork with independence, and the ability to work flexible hours. You will support a safe, well-maintained environment across hotel properties.