Maintenance Electrician

Marshalltown; Marshalltown (IA); On-site; USD 28,000 - 41,000; Full time

Job summary

MARSHALLTOWN is seeking a Customer Care Specialist in Marshalltown, IA to support our renowned construction tools and equipment brand. The role emphasizes problem solving, excellent service, and a willingness to learn on the job. You will work with cross-functional teams to ensure top-notch customer experiences.

The ideal candidate has a background in business or customer service and is prepared to handle diverse tasks in a fast-paced environment at our Marshalltown facility.

Qualifications

• Degree in business management or general business.
• Prior experience in a customer service role is a plus.
• Jack-of-all-trades, willing to learn and adapt.

Responsibilities

• Perform electrical and some mechanical installations, diagnostics, and repairs of processing equipment.
• Inspect, troubleshoot, and maintain electrical systems and safety protocols.
• Read schematics, manuals, and precision instruments; follow LOTO and NEC standards.

Skills

Customer service

Willingness to learn

Problem solving

Education

Bachelor's degree in business management/general business

Job description

About MARSHALLTOWN:For over 131 years, MARSHALLTOWN has made reliable, industry-leading construction tools and equipment for various industries: masonry, drywall, concrete, asphalt, tile, flooring, painting, archaeology, and more. MARSHALLTOWN aims to constantly innovate the construction tool and equipment industry, looking for new ways to help finish jobs faster, better, and with more ease. Our tools can be found in major hardware retailers in the United States and around the world.Our Customer Success team is looking for a Customer Care Specialist to join the effort in supporting our internationally recognized construction tools and equipment brand. The ideal candidate will have a degree in business management or general business. Prior experience in a customer service role is a plus. This person will be a jack-of-all trades and able to address challenges as they arise. We are looking for a well-rounded candidate who’s willing to learn and help us achieve our world class customer experience goals.Responsibilities:Reporting to the Maintenance Supervisor, this position is responsible for performing electrical and some mechanical installations, diagnostics, troubleshooting, repairs and maintenance of processing equipment and robotic systems.Installs, maintains and repairs electrical systems such as switch gears, motor controls, electrical panels, lighting and power suppliesInspecting systems, equipment or components to identify hazards or defectsStrictly follow Lockout/Tagout (LOTO) protocols, NFPA 70E electrical safety rules, and local or National Electrical Code (NEC) standardsMaintains and troubleshoots production and non-production equipment including presses, grinders, polishers, lathes, mills, lift trucksAbility to read and interpret equipment manuals, prints, schematics and troubleshooting guides and read precision instruments such as micrometers and dial indicatorsAssist in the design of electrical and mechanical systemsQualifications:Iowa electrical license preferredPosition requires the ability to lift, lower, bend, reach, grasp, carry, slide, move and identify parts, supplies and tools and may require the physical ability to lift, carry push or pull up to 60 pounds unassistedWillingness to accept other duties, positions, functions and responsibilities not listed above as required, within reason.40 hours per week (overtime very rare)