Maintenance Director - Marq on Ponce

CWS Apartment Homes; United States; On-site; USD 85,000 - 115,000; Full time

Benefits offered by this job

50% rent discount for onsite staff

20% rent discount for all other staff

Medical, dental, vision insurance

Life and disability insurance

Parental leave

401(k) with company match

Pet insurance

Tuition reimbursement

Flexible spending / HSA options

Fitness Bucks program

Paid time off

Job summary

CWS Apartment Homes is seeking a Maintenance Director in the Atlanta area to lead and develop the maintenance team across our communities. You will drive preventative maintenance, ensure high standards of property condition and resident satisfaction, and collaborate with leadership on safety and budget initiatives.

Ideal candidates bring multi-trade expertise (electrical, plumbing, carpentry, HVAC), strong supervision skills, and proficiency with Yardi and MS Office.

Qualifications

• High school diploma or GED required.
• Yardi software experience preferred.
• Microsoft Office experience required.
• EPA HVAC I & II, CPO and local certifications required.
• 2–4 years of apartment maintenance or related trade experience.
• Valid driver’s license and current auto insurance required.
• Own a basic set of hand tools.
• Able to read service requests and communicate in English.

Responsibilities

• Lead maintenance team members.
• Embrace, engage, motivate and train team members.
• Prepare make-ready apartments.
• Complete service requests.
• Maintain inventory and shop organization.
• Perform common area maintenance.
• Lead preventative maintenance program.
• Participate in resident satisfaction programs.
• Communicate with customers, residents, investors, vendors, leadership, and CWS team members.
• Lead and participate in CWS Risk Management and Safety Programs.

Skills

Leadership

Team management

Budgeting

Vendor coordination

Communication

Education

High school diploma or GED

EPA HVAC certs (HVAC I & II, CPO)

Tools

Yardi software

Microsoft Office

Job description

What's Your Purpose? What You Will Do As a Maintenance Director, you will effectively lead a maintenance team and actively participate in the maintenance of the physical condition of the entire community while promoting resident satisfaction. The ideal candidate should possess the following:

Leadership: You will facilitate a high performing team through frequent communication and coaching of diverse skillsets to ensure property success.

Quality Control: You will provide feedback to the team on their work, and aren’t afraid to roll up your sleeves to help with work orders and projects.

Expense Management: You will review and analyze the property budget to ensure expenses are maintained within guidelines.

CWS Values: You will embrace our core values and set an example to the team by demonstrating these values on a daily basis.

What Your Day Consists Of

Lead maintenance team members

Embrace, engage, motivate and train team members

Prepare make-ready apartments

Complete service requests

Maintain inventory and shop organization

Perform common area maintenance

Lead preventative maintenance program

Participate in resident satisfaction programs

Communicate with customers, residents, investors, vendors, leadership, and CWS team members

Lead and participate in the CWS Risk Management and Safety Programs

What You Bring To Us

High school diploma or GED (required)

Yardi software experience (preferred)

Microsoft Office and Outlook software experience (required)

EPA, HVAC I & II, CPO and local certifications (required)

Minimum 2- 4 years previous full-time work experience in apartment maintenance, or a trade that requires extensive knowledge of electricity, plumbing, carpentry, painting, and HVAC (required)

Possess a valid driver’s license and current automobile insurance (required)

Own a basic set of hand tools (required)

Able to read service requests, schedules, and regularly converse with team members, residents, and vendors in English

Basic computer skills

Able to adhere to company policies, procedures, and practices

Able to establish and maintain effective working relationships

Able to maintain a professional and ethical atmosphere

Possess supervisory/managerial skills

Able to perform work responsibilities at locations other than “home” property

Able to travel within major metropolitan areas and may be required to attend company functions in other cities

Able to respond to emergency calls outside of normal business hours while setting the expectations for on-call rotations with team

What We Offer At CWS

At CWS, our employees are like family. We offer a comprehensive benefits package designed to support your health, financial well-being, career growth, and work-life balance. Benefits include a 50% apartment rental discount for onsite team members and a 20% rental discount for all other employees. We offer multiple medical, dental, and vision plan options, company-paid life and disability insurance, paid parental leave, and a 401(k) with company match. Additional benefits include pet insurance, tuition reimbursement, flexible spending and health savings account options, and our Fitness Bucks program, which helps cover fitness-related activities, equipment, and wellness purchases. You'll enjoy paid time off, company holidays, a floating holiday, and a birthday holiday because we believe in taking care of our team both at work and at home.

Work Environment

Work is performed in both office and field environments within residential apartment communities. Position may involve exposure to outdoor weather conditions, maintenance shops, construction areas, mechanical equipment, noise, dust, chemicals, and other conditions associated with maintenance operations.

Physical Requirements

Requires frequent walking of apartment communities, including climbing stairs and accessing maintenance, mechanical, and outdoor areas. Position involves standing, bending, reaching, and occasional lifting of equipment or materials up to 50 pounds. Must be able to inspect property conditions, operate office and maintenance-related equipment, and respond to emergency situations as needed.

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. The above statements are intended to describe the general nature and level of work being performed.

Who We Are

We are honored to be recognized as a multi-award winning organization, including one of the Best Places to Work in Multifamily Housing. At CWS, we recognize these awards are won because our greatest asset is our people. CWS' competitive advantage is to hire leaders with qualities which allow them to successfully interact with colleagues and others in the workplace and beyond.

What We Do

Since 1969, CWS has delivered exceptional living experiences for our customers. Over the years, our company has expanded and we’re proud to serve more than 60,000 residents and 800 team members across the country. We believe our success is a product of staying true to who we were at the onset. As a result, our daily actions are designed to deliver on our purpose of "Enhancing Lives the CWS Way!"

What We Believe

Through "Enhancing Lives the CWS Way," our five core values we embody are: Honoring Our Word, Ethical Dealings are Paramount, A Respect for People, Requirement for Profitability and Sustainability, A Demand for Excellence with a Sense of Urgency.

Honoring Our Word Do what you say you will do. Employ thoughtful and careful consideration when making a commitment. Take ownership of your commitment. Follow through on promises consistently.

Ethical Dealings are Paramount Do the right thing all the time, every time. Be open and honest in all situations, especially when it’s difficult to be so. Respect confidentiality and protect privacy. Put other employees, residents, and investors before yourself. Charge fair and appropriate fees to our investors.

A Respect for People Treat others the way you want to be treated. Use honest, thoughtful, and specific communication. Be responsible for how you are heard. Be transparent and inclusive. Share information timely and consistently. Have empathy - search for the truth and be intentionally slow to understand.

Requirement for Profitability and Sustainability Bring value to our employees, residents, and investors in a company designed for the long term. Promote mindful spending. Be efficient. Be forward thinking. Grow with courage. Be team oriented.

A Demand for Excellence with a Sense of Urgency Be intentional. Be accurate. Be timely. Care. Go above and beyond. Get after it. Hold yourself and each other accountable. Inspect what you expect. Communicate what matters most. Delight the customer