Maintenance Coordinator - Inspector - Bennington Heights

Mills Properties; St. Louis (MO); On-site; USD 22,000 - 28,000; Full time

Benefits offered by this job

Health insurance

401(k) plan

Paid time off

Professional development

Pet insurance

Job summary

Mills Properties is seeking an experienced property maintenance technician in St. Louis, MO to ensure the upkeep and safety of the property. Responsibilities include handling service requests, performing inspections, and maintaining excellent communication with residents. Successful candidates will have a high school diploma or GED; trade school training is preferred, along with strong interpersonal and problem-solving skills.

The role offers a total rewards package including health benefits, 401(k), paid time off, and more.

Qualifications

• Valid driver's license and proof of insurance.
• Experience in providing excellent service to residents.
• Ability to perform maintenance tasks.

Responsibilities

• Receive and prioritize service requests.
• Perform daily inspections of properties.
• Maintain communication with residents and management.
• Assist with inventory management.
• Support maintenance tasks and snow removal as needed.

Skills

Communication skills

Problem-solving skills

Team collaboration

Education

High school diploma or GED; Trade school degree preferred

Job description

About The Role

We are looking for experienced technicians who will use their knowledge to maintain an inviting property and address its needs, including appearance, safety, the make‑ready process, preventative maintenance, and repair.

Pay is based on experience — midpoint range is $23/hr.

How You Will Be Successful

• Receive all incoming service requests, create and prioritize work orders, assign to technicians, and monitor progress to ensure issues are handled timely and to the satisfaction of the resident.
• Troubleshoot service requests by diagnosing and resolving, when possible, prior to issuing work order.
• Maintain positive communications with residents and provide excellent service through courteous and timely response to resident needs and concerns.
• Communicate daily with property office reporting on progress of service requests.
• Identify and report to management any safety concerns, hazardous conditions or maintenance needs.
• Assist maintenance supervisor with maintaining an adequate inventory of materials and supplies.
• Maintain organization and cleanliness of work areas and maintenance shops.
• Embrace Mills values applying to all areas of responsibility and abide by Mills policies and procedures.

Inspection Responsibilities

• Walking and performing a minimum of 32 inspections per day.
• Communicate throughout the day with property office reporting on progress of unit inspections.
• Walking and posting notices on doors informing residents of inspections.
• Walking with pest control company to allow them access into units for the function of pest control duties.
• Moving appliances, such as a refrigerator and/or stove out of the way for pest control company to perform their duties.
• Maintain positive communication with residents and provide excellent service through courteous and timely response to resident needs and concerns.
• Carrying an iPad or other electronic device to record, take photos, document unit conditions.
• Transferring data obtained from inspections to computer.
• Identify and report to management any safety concerns, hazardous conditions or maintenance needs.
• Assist maintenance supervisor with maintaining an adequate inventory of materials and supplies.
• Maintain organization and cleanliness of work areas, including maintenance shop.
• Using own vehicle to go from building to building to perform all duties.
• Serve as an essential team member for the property and assist with snow removal.
• Support office and maintenance operations with hands‑on assistance, including lifting, moving materials, and performing maintenance tasks when needed.
• Perform other duties as assigned.

What You Need

• High school diploma or GED; Trade school degree preferred.
• Valid driver’s license and proof of insurance as required by the property.
• Compelling communicator with strong interpersonal, written, and verbal skills.
• Proven ability to maintain composure against obstacles; solving problems with keen insight.
• Adept at building relationships and working in a team environment with proven track record of sharing ideas, providing encouragement, building others’ ideas, giving due appreciation and bringing out the best in others.

Benefits

Mills Properties offers a Total Rewards Package that includes base pay, incentive pay, health, dental, vision, life, disability coverage, 401(k) plan and contributions, HSA, paid time off, paid holidays, professional development, discounts, pet insurance, team member assistance fund, vacation travel incentive program, stipends, and other perks and allowances.

Mills Properties, Inc. is an Equal Opportunity Employer.

This description is not intended to be, and should not be construed as, an all‑inclusive list of all responsibilities, skills, efforts, or working conditions associated with the job. While this description is intended to be an accurate reflection of the job requirements, management reserves the right to modify, add, or remove duties and to assign other duties as necessary.