Maintenance Coordinator

OYO; United States; Remote; USD 50,000 - 70,000; Full time

Job summary

OYO in the United States is seeking a Maintenance Coordinator to manage and prioritise all incoming maintenance requests, troubleshoot issues, and coordinate with contractors and operations teams to execute tasks efficiently.

You will obtain quotes, schedule work, arrange property access, maintain records, and review invoices to ensure correct billing to owners, while partnering with finance and Customer Success Managers.

Qualifications

• Strong organizational and prioritization abilities.
• Basic understanding of property maintenance and operations.
• Excellent written and verbal English communication.

Responsibilities

• Manage and prioritise all incoming maintenance requests.
• Troubleshoot issues to minimise unnecessary on-ground intervention.
• Coordinate with contractors and operations teams for task execution.
• Obtain and share quotes with Customer Success Managers and owners.
• Schedule maintenance tasks and ensure timely closure.
• Arrange property access for vendors and internal teams.
• Maintain accurate records of all maintenance updates and communications.
• Review and approve contractor invoices in line with quotes and work completed.
• Ensure all costs are correctly billed to owners.
• Follow up with finance on pending invoices and closures.
• Perform monthly reconciliation of maintenance expenses.

Skills

Organisational skills

Prioritisation

Independent work

Communication skills

Team collaboration

Job description

Role & responsibilities

• Manage and prioritise all incoming maintenance requests
• Troubleshoot issues to minimise unnecessary on-ground intervention
• Coordinate with contractors and operations teams for task execution
• Obtain and share quotes with Customer Success Managers and owners
• Schedule maintenance tasks and ensure timely closure
• Arrange property access for vendors and internal teams
• Maintain accurate records of all maintenance updates and communications
• Review and approve contractor invoices in line with quotes and work completed
• Ensure all costs are correctly billed to owners
• Follow up with finance on pending invoices and closures
• Perform monthly reconciliation of maintenance expenses

Preferred candidate profile

• Strong organisational and prioritisation skills
• Basic understanding of property maintenance / operations
• Ability to independently manage tasks end-to-end
• Strong communication skills (written & verbal English)
• Problem-solving mindset with attention to detail
• Ability to work in a collaborative team environment