Facilities Support Administrator

Smith+Nephew; Memphis (TN); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

401k Matching

Tuition Reimbursement

Paid Holidays

Health Savings Account

Employee Assistance Program

Parental Leave

Job summary

Smith+ Nephew is seeking a Maintenance and Purchasing Support professional to manage invoices, POs, and maintenance records for multiple facilities. The role emphasizes accuracy, compliance with GMP and safety standards, and data-driven decision making.

You will coordinate preventive maintenance, maintain equipment documentation, and assist audits while partnering with Finance and Operations leaders. This is an on-site role located in Memphis, TN.

Qualifications

• Associate degree in a related field with 3 years of experience in purchasing, customer service, administration, or operations support; or 5 years of relevant experience.
• Strong customer service and relationship-building skills.
• Must be proficient with general PC skills.
• Ability to add, subtract, multiply and divide in all units of measure.
• Ability to define problems, collect data, establish facts, and draw valid conclusions.
• Ability to interpret extensive technical instructions in mathematical or diagram form.
• Lift 25 pounds
• Strong analytical skills with ability to review data and support decisions.
• Excellent organizational and communication skills across departments.
• Proficiency with Microsoft Office and common business software.
• Valid driver's license.
• Minimum 3 years of experience with computerized maintenance management systems or similar applications.

Responsibilities

• Process invoices, support purchase order activities, and maintain maintenance records.
• Coordinate and generate preventive maintenance work orders through the maintenance management system.
• Maintain accurate maintenance records for manufacturing equipment per GMP/OSHA/ISO requirements.
• Analyze maintenance data and ensure equipment information is up to date.
• Support audits by researching records and documenting corrective actions.
• Develop and distribute maintenance reports and metrics for leaders.
• Track equipment installations, relocations, and maintenance history across facilities.
• Coordinate and monitor external vendor services to meet quality expectations.
• Collaborate with Finance, Validation, and Maintenance leadership to maintain equipment documentation.
• Contribute to continuous improvement initiatives to enhance efficiency and quality.

Skills

Customer service

Relationship-building

Analytical skills

Excellent communication

Proficient with PC

Education

Associate degree

Tools

Maintenance management system

Microsoft Office

Job description

Life. Unlimited

At Smith+ Nephew we design and manufacture technology that takes the limits off living.

What will you be doing?

• Process invoices, support purchase order activities, and maintain maintenance related records
• Coordinate and generate preventive maintenance work orders through the maintenance management system
• Maintain accurate maintenance records for manufacturing equipment in compliance with GMP, OSHA, TOSHA, ISO 9000, and company requirements
• Analyze maintenance data and ensure equipment information within the database remains current and accurate
• Support internal and external audits by researching maintenance records and providing documentation for corrective actions
• Develop and distribute maintenance reports and metrics for leaders across the organization
• Track equipment installations, relocations, maintenance history, and electrical requirements across multiple facilities
• Coordinate and monitor external vendor services to ensure quality and performance expectations are met
• Partner with Finance, Validation, and Maintenance leadership to maintain equipment information and documentation
• Contribute to continuous improvement initiatives that enhance departmental efficiency and quality

What will you need to be successful?

• Associate degree in a related field and 3 years of experience in purchasing, customer service, administration, or operations support; or 5 years of relevant experience; or an equivalent combination of education and experience.
• Strong customer service and relationship-building skills.
• Must be proficient with general PC skills.
• Ability to add, subtract, multiply and divide in all units of measure.
• Ability to define problems, collect data, establish facts, and draw valid conclusions.
• Ability to interpret an extensive variety of technical instructions in mathematical or diagram form.
• Lift 25 pounds
• Strong analytical skills with the ability to review data, identify issues, and support informed decision making
• Excellent organizational and communication skills with the ability to work effectively across multiple departments
• Proficiency with Microsoft Office and other commonly used business software applications
• Valid driver's license required
• Minimum 3 years of experience working with computerized maintenance management systems, preventive maintenance software, or similar business applications (preferred).
• Knowledge of maintenance practices, facility systems, HVAC equipment, filtering systems, building maintenance requirements, and safety standards (preferred)

U.S. Sponsorship or H1B transfer is not available for this role.

You. Unlimited.

We believe in creating the greatest good for society. Our strongest investments are in our people and the patients we serve.

Inclusion and Belonging:

Committed to Welcoming, Celebrating and Thriving on Inclusion and Belonging. Learn more about Employee Inclusion Groups on our website.

Your Future:

• 401k Matching Program
• 401k Plus Program
• Discounted Stock Purchase Plan
• Tuition Reimbursement

Work/Life Balance:

• Flexible Personal/Vacation Time Off
• Paid Holidays
• Flex Holidays
• Paid Community Service Day

Your Wellbeing:

• Medical
• Dental
• Vision
• Health Savings Account (Employer Contribution of $500+ annually)
• Employee Assistance Program
• Parental Leave
• Fertility and Adoption Assistance Program

Training:

• Hands On
• Team Customized
• Mentorship

Extra Perks:

• Discounts on fitness clubs, travel and more!

Smith+ Nephew provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability.

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