Maintenance Coordination

diligentrobotics; Austin (TX); On-site; USD 40,000 - 60,000; Full time

Job summary

Diligent Robotics is seeking an on-site Inventory/Stockroom Coordinator at our Austin HQ to manage maintenance planning and parts inventory. You will build work orders, ensure part availability, and coordinate with field technicians to keep robot fleets in service.

Your role combines parts logistics with hands-on stocking and BOM literacy, requiring collaboration with the Tech Ops team. This position emphasizes accuracy, safety, and on-time execution at a fast-paced facility.

Qualifications

• 2+ years in a storeroom, parts crib, warehouse, inventory control, or maintenance support role.
• Hands-on experience with an inventory or work-order system (CMMS, ERP, or WMS): creating records, issuing parts, closing transactions.
• Enough mechanical and electrical literacy to read a bill of materials, identify components, and discuss with a technician.
• Strong attention to detail and a habit of keeping records accurate without being asked.
• Comfortable with spreadsheets (sorting, filtering, basic formulas) and written communication via email and Slack.
• Able to lift up to 50 lb and stand/walk for extended periods; handle packaged robot subassemblies safely.
• Authorized to work in the United States; able to work on-site at HQ five days a week.

Responsibilities

• Maintain the preventive maintenance schedule by robot and site; generate PM work orders on cadence and adjust when field availability or site access changes.
• Scope each work order: steps, estimated labor, required parts, tools, and any site-specific access notes.
• Build the parts and tool list for every scheduled job and confirm availability before the job is released.
• Track open, in-progress, and overdue work orders; flag jobs at risk of slipping to the Tech Ops lead.
• Keep work-order templates, part numbers, and BOMs current as hardware revisions roll out.
• Receive, inspect, and put away incoming parts and consumables; reconcile against purchase orders.
• Maintain accurate on-hand counts in the inventory system; run scheduled cycle counts and investigate variances.
• Set and maintain min/max levels for stocked spares with the Tech Ops lead; raise reorder requests before stockouts.
• Kit parts and tools for scheduled work and ship to sites or field technicians with tracking and documentation.
• Process returns: log failed parts, initiate vendor RMAs, route units to repair or scrap, and update inventory.
• Keep the depot organized, labeled, and safe; maintain ESD and handling practices for electronic assemblies.
• Flag slow-moving and obsolete stock for review.
• Coordinate daily with field technicians on what they need and when.
• Other duties as assigned by the Tech Ops Manager.

Skills

Inventory control

Attention to detail

Communication

Education

Associate degree or technical certificate

Tools

CMMS

ERP

WMS

Job description

Moxi robots run around the clock in hospitals across the country, and keeping them in service depends on two things happening on time: the right maintenance getting scheduled, and the right parts being in the right place when it does. This role is critical to completing both at HQ.

Responsibilities

Maintenance planning (~50%)

• Maintain the preventive maintenance schedule by robot and site; generate PM work orders on cadence and adjust when field availability or site access changes.
• Scope each work order: steps, estimated labor, required parts, tools, and any site-specific access notes.
• Build the parts and tool list for every scheduled job and confirm availability before the job is released.
• Track open, in-progress, and overdue work orders; flag jobs at risk of slipping to the Tech Ops lead.
• Keep work-order templates, part numbers, and BOMs current as hardware revisions roll out.

Materials and inventory (~50%)

• Receive, inspect, and put away incoming parts and consumables; reconcile against purchase orders.
• Maintain accurate on-hand counts in the inventory system; run scheduled cycle counts and investigate variances.
• Set and maintain min/max levels for stocked spares with the Tech Ops lead; raise reorder requests before stockouts.
• Kit parts and tools for scheduled work and ship to sites or field technicians with tracking and documentation.
• Process returns: log failed parts, initiate vendor RMAs, route units to repair or scrap, and update inventory.
• Keep the depot organized, labeled, and safe; maintain ESD and handling practices for electronic assemblies.
• Flag slow-moving and obsolete stock for review.

Shared responsibilities

• Coordinate daily with field technicians on what they need and when.
• Other duties as assigned by the Tech Ops Manager.

Qualifications

• 2+ years in a storeroom, parts crib, warehouse, inventory control, or maintenance support role.
• Hands-on experience with an inventory or work-order system (CMMS, ERP, or WMS): creating records, issuing parts, closing transactions.
• Enough mechanical and electrical literacy to read a bill of materials, identify components, and talk through a job with a technician.
• Strong attention to detail and a habit of keeping records accurate without being asked.
• Comfortable with spreadsheets (sorting, filtering, basic formulas) and written communication over email and Slack.
• Able to lift up to 50 lb, stand and walk for extended periods, and handle packaged robot subassemblies safely.
• Authorized to work in the United States; able to work on-site at HQ five days a week.

What Makes You Stand Out

• Exposure to maintenance planning or scheduling, or a desire to grow into it.
• Experience shipping and receiving with carriers (UPS, FedEx, freight) and handling RMAs with vendors.
• Experience in robotics, medical devices, industrial equipment, or another field-serviced hardware fleet.
• Associate degree or technical certificate in a related field.