Maintenance Attendant

The Victus Group Master; Appleton (WI); On-site; USD 27,552 - 30,307; Full time

Job summary

The Victus Group Master is looking for a responsible Maintenance Attendant to assist in the operations and upkeep of their hotel in Appleton, WI. This role involves maintaining buildings, responding to guest requests, and performing various maintenance tasks.

The ideal candidate is expected to have a valid driver's license, strong customer service skills, and the ability to effectively troubleshoot issues. The position offers competitive hourly pay of $20.00 - $22.00 and includes on-the-job training.

Qualifications

• Valid Driver’s License with a clean driving record.
• Prior maintenance experience preferred, especially in building, HVAC, plumbing, and electrical.
• Ability to work independently or in a team setting.

Responsibilities

• Maintain the hotel building and grounds including guest rooms, parking lot, and lobbies.
• Respond promptly to guest-related concerns including complaints.
• Perform routine maintenance and repairs of equipment.

Skills

Customer service

Troubleshooting

Bilingual skills

Education

On-the-job training provided

Tools

General Hand and Power Tools

Computerized maintenance management systems

Job description

Job Details

Job Location: La Quinta Inn Appleton - Appleton, WI 54914

Salary Range: $20.00 - $22.00 Hourly

Job Title

Maintenance Attendant

Schedule

Usual time of work shift: Variable, depending on facility; full or part time positions.

Breaks: Two 10‑minute breaks and one 30‑minute lunch, variable depending on facility and hours worked.

Overtime: Variable, as applicable.

Machinery Used

• 10‑15 Passenger Ford Vans, automatic transmission, air‑conditioned
• Leaf Blower
• Pressure Washer
• Floor Buffer
• Various Handyman Power Tools (Electric Drills, etc.)
• Electric Welder
• General restaurant equipment and machinery (soda dispensers, stoves, refrigerators, food processors, deep fryers, steamers, etc.)

Tools Used

• General Hand and Power Tools
• Shop Vacuum
• Mops, brooms, push brooms, house brooms
• Kitchen/restaurant utensils, containers, paper goods and related disposables
• Mop bucket (rolling), shovel, calculator, clerical items
• 30‑gal. containers, garden hoses, gardening tools, floor squeegees
• Basic plumbing tools and related handyman maintenance tools

Assistive Devices

• Various pushcarts, push racks, piano dollies
• 10‑ft. portable ladder
• Various stainless steel/aluminum containers (maximum size 30‑gal.)
• Food preparation/warming equipment, utensils, food processing equipment, tools and related equipment

Safety Clothing / Equipment

• Leather welding protective gear, welding mask
• Cloth and rubber aprons, hairnets/hats
• Anti‑slip safety shoes
• Disposable gloves, latex gloves, leather/rubber gloves
• Elastic back brace, elastic wrist support
• Disposable hygienic equipment, disposable paper goods, food containers

Workplace Information

All work takes place within the company’s properties and surrounding parking areas, outdoor sitting areas, and inside a well‑lit, well‑ventilated, fully equipped and air‑conditioned hotel and restaurant kitchen work areas, customer serving areas, and within the customer/working areas of the company’s properties. The work area is comprised of a typical large hotel; all areas have level (or uneven ground, outdoors) tiled, drainage‑equipped floors with anti‑fatigue perforated rubber mats at some workstations. The exterior and interior customer service areas vary in size with indoor/outdoor seating areas. The adjacent landscaping and parking lot areas include shrubbery, blacktop, etc.

Job Tasks / Purpose

The Maintenance Attendant is responsible for helping the Maintenance Supervisor in the daily operation, maintenance, and repairs of all systems involved in the smooth operation of a large typical, modern hotel and related properties, parking lots, and related areas.

Major Functions

• Maintain the hotel building and grounds, including but not limited to the parking lot; guest rooms; hallways, lobbies, store‑rooms, and laundry room.
• Provide the highest quality of service to customers at all times.
• Promptly respond to all guest‑related concerns including but not limited to complaints and special requests.
• Have thorough knowledge of all emergency and security procedures.
• Know how to clean guest rooms to standards.
• Execute in‑depth and routine maintenance, as well as proper operation of all mechanical units within the guest rooms and public areas.
• Operate and maintain all laundry equipment.
• Practice safety standards at all times.
• Move miscellaneous items weighing up to 75 lbs.

Job Responsibilities

1. Log in at shift’s start.
2. Change into work gear, depending on the first activity: apron, hairnet, anti‑slip shoes, disposable plastic gloves or latex gloves.
3. Obtain tools and equipment for the day’s activities. As necessary, turn on equipment and machinery. Determine day’s priorities with Maintenance Supervisor and schedule logistics for needed repairs or maintenance.
4. Perform repairs or maintenance of equipment with or without other outside service reps.
5. Maintain cleanliness of all hotel equipment, including kitchen, counter, serving, storage, and preparation areas. Oversee equipment operation and management activities, concurrently maintaining an adequate flow of activities.
6. Depending on seasonal or emergency needs, perform maintenance of lighting, plumbing, painting, or gardening requirements. Resolve any issues or problems with the support of the Maintenance Supervisor, ensuring general safety, hygiene and cleanliness.
7. Replace or repair minor maintenance of lighting, plumbing, or general operational equipment.
8. At end of shift, report completed activities and any pending activities, clean work area, and finish shift. Repeat process as necessary.
9. Must have a valid driver’s license and a clean driving record.
10. May perform other duties as assigned.

Qualifications

• Must have a valid Driver’s License with a clean driving record.
• On‑The‑Job Training is provided.
• Prior maintenance experience preferred but not required (especially building, HVAC, plumbing, and electrical).
• Bilingual skills are a plus.
• Ability to work independently or in a team setting.
• Proficient in using computerized maintenance management systems such as Quore.
• Strong customer service skills.
• Ability to troubleshoot issues.
• Knowledge of hazard waste clean up.
• Knowledge of safety procedures.
• Understanding of a preventative maintenance program.

E‑Verify

This employer participates in E‑Verify. E‑Verify is a program used to verify employment eligibility for new hires. As part of E‑Verify, we will check your employment eligibility by comparing the information you provide on Form I-9 with records of the Social Security Administration (SSA) and/or Department of Homeland Security (DHS). You have the right to know if your employer uses E‑Verify and to be informed if your E‑Verify case results in a tentative non‑confirmation (mismatch). You also have the opportunity to take action to resolve a mismatch. You can start and continue working while resolving a mismatch.