Maintenance Associate

JCPenney; Norfolk (NE); On-site; USD 25,000 - 35,000; Full time

Job summary

An established industry player is seeking a Custodial Associate to ensure store cleanliness and enhance the customer experience. This role involves maintaining the cleanliness of sales floors, offices, and restrooms, while also managing cleaning supplies and assisting customers with their needs. The ideal candidate will demonstrate strong problem-solving skills, take ownership of their responsibilities, and proactively improve the customer experience. Join a company that values inclusivity and offers a competitive benefits package, including medical, dental, and a 401(k) plan, making it a great place to work.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

Paid Vacation

401(k) with Company Match

Associate Discount

Qualifications

• Ability to maintain cleanliness and safety in the store environment.
• Strong problem-solving skills to enhance customer service.

Responsibilities

• Clean various areas of the store to meet company cleanliness standards.
• Assist customers in finding products and providing excellent service.

Skills

Customer Service

Cleaning Skills

Problem Solving

Time Management

Tools

Cleaning Supplies

Inventory Management Tools

Job description

As the Custodial Associate, you will perform custodial and other miscellaneous duties in order to maintain the store cleanliness and positively impact the customer's in-store experience.

Primary Responsibilities:

• Cleaning
  • Cleans the sales floor, offices, stockrooms, salon, restrooms and other areas of the store in accordance with the company standards for cleanliness and in a manner that is safe for associates and customers and without damage to the building or finishes.
• Inventory/Equipment
  • Maintains an inventory of cleaning supplies and equipment of operable condition and arranges for repairs when necessary.
  • Communicates re-ordering needs to General Manager when applicable.
• Customer Service & Sales
  • Greets and assists customers in finding products and delivers outstanding customer service.
  • Partners with Sales Associates when customers require a deeper level of product information.
• Support
  • Performs other support duties as assigned by supervisor.
  • Follows company trash, recycling and hazardous materials processes.
• Performance standards
  • Consistently meets established performance standards for the role, including (but not limited to) product and service sales, customer service, productivity, and attendance.

Core Competencies & Accomplishments:

To achieve success at JCPenney, you will possess the following:

Results: Solves problems and makes smart decisions that drive sales, profit or customer service, execute your work efficiently and effectively.

Ownership: Provide great customer service and take accountability for your actions and outcomes.

Intensity: Proactively find ways to improve the customer experience, show the confidence and courage to do what’s right; take action with energy and urgency.

What you get:

If eligible, we offer a competitive benefits package including medical/dental/vision, term life insurance, paid vacation/holidays*, and 401(k) with Company match. All associates are eligible for an associate discount on JCPenney merchandise. For paid holidays, associates who are eligible for paid vacation (MTO) are also eligible for eight paid holidays during the calendar year. All store hourly associates scheduled to work on a designated holiday will receive additional compensation. *For paid vacation days, as well as eligibility requirements for other benefits, please visit http://www.yourjcpbenefits.com.

About JCPenney:

JCPenney is the shopping destination for diverse, working American families. With inclusivity at its core, the Company's product assortment meets customers' everyday needs and helps them commemorate every special occasion with style, quality, and value. JCPenney offers a broad portfolio of fashion, apparel, home, beauty, and jewelry from national and private brands and provides personal services including salon, portrait and optical. The Company and its 50,000 associates worldwide serve customers where, when, and how they want to shop - from jcp.com to more than 650 stores in the U.S. and Puerto Rico. In 2022, JCPenney celebrates 120 years as an iconic American brand by continuing its legacy of connecting with customers through shopping and community engagement. Please visit JCPenney's Newsroom to learn more and follow JCPenney on Facebook, Instagram, Twitter, and LinkedIn.