Maintenance Assistant

KETTLER; Great Falls Crossing (VA); On-site; USD 10,000 - 60,000; Full time

Job summary

KETTLER is seeking an entry-level Maintenance Assistant for their Arbor at Halley Rise property. This role involves general maintenance, handling service requests, and participating in various maintenance projects. Candidates should possess good customer service skills and basic knowledge in repair areas, along with a valid Driver's License.

Qualifications

• Basic knowledge of appliance, electrical, and plumbing repair.
• Valid Driver's License, transportation for work.
• Ability to perform physical activities like lifting 60 lbs.

Responsibilities

• Handle multiple residential service requests daily.
• Respond to requests for maintenance in HVAC, electrical, plumbing, and appliances.
• Conduct preventive maintenance repairs on all systems at the property.

Skills

Customer service

Basic repair knowledge

Communication skills

Education

EPA/CFC Type I & II certifications

Job description

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Overview

KETTLER currently has an opening for an entry level Maintenance Assistant at The Arbor at Halley Rise, located in Reston, VA. If you have a good work ethic, a passion for helping people, and want an opportunity to learn and grow, KETTLER is the place for you.

Overview

KETTLER currently has an opening for an entry level Maintenance Assistant at The Arbor at Halley Rise, located in Reston, VA. If you have a good work ethic, a passion for helping people, and want an opportunity to learn and grow, KETTLER is the place for you.

The Maintenance Assistant, under the direction of the Maintenance Manager, is responsible for general maintenance, repairs in apartments and buildings, and responding to service requests of residents.

Responsibilities

• Handle multiple residential service requests daily.
• Responding to resident requests for maintenance and service within the areas of HVAC, electrical, plumbing and appliance repair by troubleshooting the problem and taking appropriate action to repair and/or restore service within the quality and time standards established by the organization; escalates problem to supervisor or outside contractor as necessary.
• Participating in all maintenance projects.
• Prepare vacant units for market ready status through turn-over repairs and improvements.
• Preventive maintenance repair on all systems at the property.
• Performing general repair of property grounds, apartments, and building exteriors.
• Demonstrating customer services skills by treating residents and others with respect, answering resident questions, responding sensitively to complaints about maintenance services, and completing assigned work orders with efficiency and urgency.
• Other duties as assigned.
  
  

Qualifications

• EPA/CFC Type I & II certifications preferred - Must obtain within 180 days from date of hire.
• Some basic knowledge of appliance, electrical, and plumbing repair.
• Valid Driver's License and must live within 30 minutes of the property.
• Outstanding customer service and focus on providing residents with timely and accurate responses.
• Must be responsible for taking calls for after hour's emergency maintenance; including nights and weekends on a rotational basis.
• Must have personal/reliable transportation to get to work in order to respond to on-call emergencies as they occur.
• Must carry a cell phone as required for on-call maintenance.
• Ability to use a computer.
• Good English communication skills, both verbal and written.
• Ability to walk the grounds and apartments, ascend stairs around the property, lift 60 lbs., climb ladders over 10 feet, and perform other general physical activities.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Restaurants

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