Maintenance Assistant

Buffalo Lodging Associates, LLC; Farmington (CT); On-site; USD 40,000 - 60,000; Full time

Job summary

A leading hospitality company is seeking a skilled Maintenance Technician to join their team in Farmington, CT. Responsibilities include performing repairs, maintaining facilities, and ensuring high-quality service standards. The ideal candidate will have substantial mechanical experience and a commitment to customer satisfaction while enjoying competitive benefits and a supportive work environment.

Benefits

Competitive 401 (k) Retirement Savings Plan

Paid Vacation and Sick Time

Paid Holidays

Tuition Reimbursement

Flexible Spending Account

Company Paid Life Insurance

Employee Assistance Program

Hotel Discounts

Learning and Development Opportunities

Employee Referral Program

Qualifications

• Two years of mechanic experience in a hotel or related field.
• Demonstrated general mechanical skills necessary.

Responsibilities

• Conduct basic repair work, painting, plumbing, and electrical tasks.
• Maintain pool and spa areas, ensuring compliance with health codes.
• Assist in routine preventative maintenance and customer service.

Skills

Repair

Plumbing

Electrical work

HVAC

Customer Service

Education

Two years of mechanic experience

Valid driver's license

Job description

Hampton Farmington
Farmington, CT 06095, USA

Description

Responsibilities:

Major duties include basic repair work, painting, wall covering, plumbing, electrical work, pool operations, preventative maintenance, and indoor and outdoor grounds upkeep.

Maintains all fixtures and equipment according to the preventative maintenance schedule and records such maintenance in log books as required by BLA and hotel brand.

Maintains and services pool and spa areas including testing and recording as stated by the state and local regulations.

• Cleans internal areas of buildings including sweeping, moping and removing garbage from building. Maintains cleanliness of public and storage areas as well as the parking lot.
• Problem Solving- Identifies and resolves problems in a timely manner. Develops alternative solutions, uses reason at all times. Makes timely decisions while exhibiting sound judgment. Includes appropriate people in decision making process.

Project Management – Assists in ensuring routine preventative maintenance on laundry equipment, heating and air conditioning units, ice machines, fire extinguisher, fire and smoke alarms, lawn sprinkler, lawn equipment, exercise equipment and plumbing are performed in accordance with company and brand standards. Assists in maintaining a work order assignment boards and tracks completed/pending work orders in compliance with BLA standards. Review maintenance problems, complaints and work orders to prioritize and schedule work assignments.

Customer Service – Maximize Customer Service by attaining 80% or better on Franchise Guest Service Scores. Responds promptly to customer needs, requests for service and assistance.

Communication - Speaks clearly and persuasively in positive or negative situations. Communicates change effectively. Communicates changes in room status to the front desk.

Team Work –Upholds organizational values, treats people with respect and promotes a harassment free environment. Coordinate with other departments to fulfill guest special requests. Assists other departments with moving furniture, unloading and storing of supplies, etc.

Quality– Assists in achieving BLA minimum scoring standard on all Brand Quality Assurance inspections. Must maintain 80% or higher on Franchise product quality scoring. Inspect rooms, public areas and outdoor grounds for preventative maintenance upkeep on a daily basis.

Adaptability – Able to deal with frequent change, delays or unexpected events, changing approach or method to best fit a situation.

Initiative - Take independent actions and calculated risks, meets challenges with resourcefulness, generates suggestion for improving work and takes responsibility for own actions. Asks for and offers help when needed.

Safety and Security – Maintain proper chemical levels in pool and spa areas in accordance to local health codes. Keeps accurate records of key control changes. Operates snow removal equipment to maintain parking lots and side walks.

Dependability – Is consistently at work and on time. Arrives at scheduled meetings and appointments on time. Is able to meet the demands of the industry with regard to working holidays and weekend.

Qualifications:

Two years of mechanic experience in a hotel or related field. Demonstrated general mechanical skills are necessary. Basic repair, painting, wall covering HVAC, electrical work, plumbing, boiler operation, pool maintenance and general maintenance skills required. Must have valid drivers license, and acceptable driving history subject to company approval.

What we Offer:

At Buffalo Lodging, we are committed to keeping our most important assets – our employees – healthy, happy and productive. To achieve this, we offer a variety of benefits including the following:

• Competitive 401 (k) Retirement Savings Plan with Generous Employer Match
• Paid Vacation and Sick Time
• Paid Holidays
• Tuition Reimbursement
• Flexible Spending Account
• Company Paid Life Insurance
• Company Paid Short-Term Disability Insurance
• Long-Term Disability Insurance
• Employee Assistance Program
• Hotel Discounts – for You, Your Friends and Family
• Monthly Employee Appreciation Activities & Events
• Learning and Development Opportunities
• Employee Referral Program

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.