Maintenance and Construction Support Specialist - Facilities Maintenance Services (Remote)

Lensa; Winston-Salem (NC); Remote; USD 60,000 - 80,000; Full time

Job summary

A leading company in facility maintenance seeks a Maintenance and Construction Support Specialist to provide remote technical support to field technicians. This role is ideal for experienced tradespeople looking to transition from fieldwork while continuing to utilize their expertise. The position offers competitive pay, flexible scheduling, and comprehensive benefits for full-time employees.

Benefits

Medical, Dental, Vision benefits

401K benefits

Paid vacation

Flexible schedule

Qualifications

• Minimum 5+ years of hands-on experience in maintenance and construction trades.

Responsibilities

• Provide daily technical support to field technicians.
• Offer expert advice on work orders to ensure efficient project completion.

Skills

Communication

Problem Solving

Job description

Maintenance and Construction Support Specialist - Facilities Maintenance Services (Remote)

About ABCO Maintenance: ABCO Maintenance is a leading Commercial Facility Maintenance and Construction company serving the Tri-State area for over 35 years. We are seeking an experienced technician to transition from the field into a fully remote support role, leveraging your expertise to guide our field technicians.

Why Join ABCO?

• Competitive pay of $20 to $25+ per hour (based on experience)
• Flexible schedule - Full-time or Part-time options available
• Weekly compensation
• Fully remote position with all necessary equipment provided
• Medical, Dental, Vision, and 401K benefits (for Full-Time employees)
• Paid vacation (for Full-Time employees)
• Opportunities for advancement

Position Overview: As a Maintenance and Construction Support Specialist, you will assist field technicians by providing expert advice and guidance on various projects. Your role involves helping them complete work orders and resolve technical issues in the field. This position is ideal for someone with extensive hands-on experience in skilled trades who is looking to transition out of the field but continue utilizing their knowledge.

Key Responsibilities:

• Technical Support:
  • Provide daily technical support to field technicians, guiding them through project requirements and troubleshooting as needed.
  • Assist technicians with complex tasks in electrical, plumbing, carpentry, mechanical, HVAC/R, and roofing.
• Project Guidance & Troubleshooting:
  • Offer expert advice on work orders to ensure efficient and accurate project completion.
  • Help field techs overcome obstacles encountered during work.
• Communication & Coordination:
  • Explain technical tasks and solutions clearly to field technicians.
  • Maintain effective communication and collaboration with the field team and internal departments.

Position Requirements:

• Minimum 5+ years of hands-on experience in maintenance and construction trades (Electrical, Plumbing, Carpentry, Mechanical, HVAC/R, Roofing).
• Ability to work independently with minimal guidance.
• Strong communication skills to explain complex technical tasks clearly.
• Proficiency with technology, including phone systems, laptops, and support tools.
• Excellent problem-solving skills to address challenges faced by field technicians.
• Remote management and coordination skills.

Additional Details:

• Full-Time position
• Location: Winston-Salem, North Carolina
• Openings: 1
• Application Deadline: 5/9/2025