Maintenance and Construction Support Specialist - Facilities Maintenance Services (Remote)

Freddie Mac; Jacksonville (FL); Remote; USD 60,000 - 80,000; Full time

Job summary

A leading company in commercial facility maintenance is seeking a skilled technical support specialist. This role involves guiding field technicians through various maintenance tasks, ensuring efficient project completion, and providing expert advice. Candidates should have extensive experience in trades such as electrical and plumbing, along with strong problem-solving skills. The position offers competitive pay, flexible scheduling, and comprehensive benefits for full-time employees.

Benefits

Comprehensive medical, dental, vision benefits

401K benefits

Paid vacation

Flexible schedule

Qualifications

• Minimum of 5 years in maintenance and construction trades.
• Ability to perform independently with minimal guidance.

Responsibilities

• Provide technical support to field technicians.
• Assist with complex tasks in various trades.
• Maintain communication with field team and internal departments.

Skills

Communication

Problem Solving

Tools

Technology Proficiency

Job description

Employer Industry: Commercial Facility Maintenance and Construction

Why consider this job opportunity:
- Competitive pay of $20 to $25+ per hour (based on experience)
- Flexible schedule with full-time or part-time options available
- Weekly compensation with all necessary equipment provided for remote work
- Comprehensive medical, dental, vision, and 401K benefits for full-time employees
- Paid vacation for full-time employees
- Opportunity for advancement within the organization

What to Expect (Job Responsibilities):
- Provide day-to-day technical support to field technicians, guiding them through project requirements and troubleshooting as needed
- Assist technicians with complex tasks in electrical, plumbing, carpentry, mechanical, HVAC/R, and roofing
- Offer expert advice on various work orders, ensuring efficient and accurate project completion
- Help field technicians overcome obstacles encountered during assignments
- Maintain effective communication and collaboration with the field team and internal departments

What is Required (Qualifications):
- Minimum of 5 years of hands-on experience in maintenance and construction trades (Electrical, Plumbing, Carpentry, Mechanical, HVAC/R, Roofing)
- Ability to perform independently with minimal guidance
- Strong communication skills for clearly explaining complex technical tasks
- Proficiency with technology, including phone systems, laptops, and various support tools
- Strong problem-solving abilities to address challenges faced by field technicians

How to Stand Out (Preferred Qualifications):
- Experience in managing and coordinating projects and teams remotely

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