Maintenance

The Waves Cane Bay; Northern (KY); Hybrid; USD 25,000 - 32,000; Full time

Job summary

The Waves Cane Bay is seeking a dedicated maintenance technician to keep hotel facilities in excellent repair. You will handle day-to-day upkeep, respond to guest repair requests, and perform maintenance on electrical, plumbing, refrigeration, and boiler systems according to SOPs.

Applicants should have high school education and prior maintenance experience, with strong English communication. The role requires multitasking, attention to detail, and the ability to work under pressure to ensure

Qualifications

• Experience maintaining hotel facilities or similar setting.
• Ability to read and interpret manuals and safety instructions.

Responsibilities

• Respond to guest repair requests in a timely manner.
• Perform maintenance on electrical, plumbing, refrigeration, and boiler systems.
• Inspect and maintain hotel equipment and facilities to minimize downtime.
• Prioritize tasks and coordinate with Operations Manager as needed.
• Assist in emergencies to protect guests and property.

Skills

Electrical systems

Plumbing

HVAC basics

Troubleshooting

Guest service

Education

High school diploma

Job description

POSITION SUMMARY:

Keep all equipment in good repair with a minimum of downtime by providing day-to-day maintenance of the hotel and completing maintenance work orders from all departments on a timely basis by following hotels standard operating procedures. Continually work towards and support the improvement of engineering service to guests, other departments and fellow staffs.

Requirements

MAINTENANCE DUTIES AND RESPONSIBILITIES:

• Respond and attend to guest repair requests.
• Welcome and acknowledge all guests according to company standards, anticipate and address guests.
• Understand and operate advanced electrical, plumbing, refrigeration, and boiler systems.
• Communicate with different types of people to comprehend what they want and to provide them with information and assistance.
• Check for new maintenance requests and provide updates to the Operations Manager once the task is completed.
• Ability to interpret readings from meters & gauges and other measuring units.
• Ability to prioritize and organize work assignments.
• Ability to work under pressure situations and exercise good judgements.
• Ability to focus attention on details, speed and accuracy.
• Ability to maintain confidentiality of hotel guests and pertinent hotel information.
• Ability to ensure security of guest room access and hotel property.
• Ability to read and understand test equipment, measuring devices, and safety manuals.
• Preform maintenance activities in the guest room like plunging toilets, unclogging drains, general repairs, general electrical work and basic work on air conditioningunits.
• Perform maintenance activities in hotel public areas like plunging toilets, unclogging drains, repairing all types of hardware, plumbing and electrical equipment and cosmetic items.
• Test, troubleshoot and perform basic repair on all types of equipment.
• To clean, lubricate, protect, and otherwise maintain all tools and equipment in the hotel.
• To be available for any emergencies and act in a maintenance capacity to protect guests and associates, and preserve the building and its systems during the emergency.
• To monitor fire alarm/life safety systems as necessary, to be fully informed of the system operation and to handle emergencies involving the systems.
• Carry out and complete the Facility Maintenance Program.
• Carry out specific oral and written instructions.
• Maintain maintenance inventory and requisition parts and supplies as needed.
• Maintains the hotel facility and related equipment in a safe and efficient manner.
• Performs other duties as assigned by the Operations Manager or General Manager.

PREREQUISITES:

To be able to work in a neat and efficient manner, keeping work areas clean and well organized. Ability to multi-task in busy environment and adheres to hotel standard operating procedures. Must be committed to delivering a high level of customer service.

EDUCATION:

High school or equivalent education.

EXPERIENCE:

Previous maintenance experience with a good understanding of English, both written and oral.