Mainframe Infrastructure Engineer (24/7 Ops)

181 SEI Global Services, Inc.; Oaks (PA); On-site; USD 110,000 - 150,000; Full time

Benefits offered by this job

Healthcare coverage

401(k) match

Paid holidays

PTO

Job summary

SEI Corporation seeks an Infrastructure Engineer to support IBM z/OS mainframe environments, provide 24/7 on-call coverage, and participate in disaster recovery planning. You will maintain mainframe architecture, handle software maintenance, and collaborate with cross-functional teams on releases and testing.

The role requires at least 3 years of IBM mainframe experience, strong problem-solving skills, and the ability to manage multiple priorities while delivering reliable service to SEI’s

Qualifications

• BS/BA degree in Computer Science or related field or equivalent work experience in the Information Systems field.
• A minimum of 3 years of experience in IBM Mainframe technologies, CICS, MQ, SMP/E and general IBM mainframe systems programming.
• A minimum of 3 years of experience maintaining 3rd party software packages on IBM mainframes including Broadcom-CA.
• Project management experience, organizational, problem solving and analytical skills.
• Customer service and client management experience.
• Ability to identify and resolve/escalate problems.

Responsibilities

• Work collaboratively with Service and Development teams to build and support production processes.
• Work with internal teams around software releases, new products and ongoing testing.
• Manage mainframe backup and recovery processes.
• Participate in Business Continuity and Disaster Recovery planning, testing and execution.
• Provide detailed root cause analysis, workarounds and/or permanent solutions for recurring issues.
• Provide support for all stages of customer implementations and/or related projects.
• Maintain mainframe architecture and strategies to ensure performance, availability, integrity of SEI systems.
• Monitor and improve system performance and capacity utilization to provide availability and achieve customer SLAs.
• Apply and support IBM software maintenance.
• Apply and support software maintenance of 3rd party software packages, primarily Broadcom Service Desk solutions and applications.

Skills

Mainframe experience

CICS

MQ

SMP/E

Problem solving

Project management

Customer service

Communication

Education

BS/BA in Computer Science or related field

Tools

Broadcom Mainframe tools

Broadcom Service Desk

Job description

SEI Corporation seeks an Infrastructure Engineer to support IBM z/OS mainframe environments, provide 24/7 on-call coverage, and participate in disaster recovery planning. You will maintain mainframe architecture, handle software maintenance, and collaborate with cross-functional teams on releases and testing.

The role requires at least 3 years of IBM mainframe experience, strong problem-solving skills, and the ability to manage multiple priorities while delivering reliable service to SEI’s