Mainframe Application Support Engineer

Experis; Minneapolis (MN); On-site; USD 95,000 - 125,000; Full time

Benefits offered by this job

Medical insurance

Prescription drug plan

Dental plan

Vision plan

Health savings account

Health flexible spending

Dependent care FSA

Supplemental life insurance

Short/Long disability insurance

Business travel insurance

401(k) matching

Weekly pay

Job summary

Experis is seeking a Mainframe Application Support Engineer to join our client in the financial services sector. You will provide Level 2 and Level 3 support for mainframe applications in production environments, investigate incidents, and collaborate with cross-functional teams to sustain system performance.

The role requires 6-8 years of experience with IBM mainframe technologies (z/OS, COBOL, JCL, DB2, VSAM, CICS) and on-site work in Minneapolis, with occasional travel as needed.

Qualifications

• 6-8 years of experience supporting IBM Mainframe technologies.
• Strong knowledge of IBM z/OS, COBOL, JCL, DB2, VSAM, and CICS.
• Experience troubleshooting production issues and performing root cause analysis.
• Ability to coordinate with cross-functional teams for defect fixes and enhancements.
• Willingness to work on-site in Minneapolis, Minnesota, with some travel as needed.

Responsibilities

• Provide Level 2 and Level 3 support for mainframe applications in production environments.
• Investigate, analyze, and resolve production incidents within SLA timelines.
• Perform root cause analysis and implement preventive measures to ensure system stability.
• Support critical business events, deployment of releases, and production changes.
• Collaborate with development, infrastructure, business, and operations teams to maintain application performance.

Skills

Mainframe support

Problem solving

Incident management

Cross-functional collaboration

Tools

z/OS

COBOL

JCL

DB2

VSAM

CICS

Job description

Our client, a leading organization in the financial services industry, is seeking a Mainframe Application Support Engineer to join their team. As a Mainframe Application Support Engineer, you will be part of the Application Support Department supporting critical business operations. The ideal candidate will demonstrate strong problem-solving skills, effective communication, and a proactive approach to incident management, which will align successfully in the organization.

Mainframe Application Support Engineer

Location: Minneapolis, Minnesota (4 days a week on site)

Pay Range

What's the Job?

• Provide Level 2 and Level 3 support for mainframe applications in production environments.
• Investigate, analyze, and resolve production incidents within SLA timelines.
• Perform root cause analysis and implement preventive measures to ensure system stability.
• Support critical business events, deployment of releases, and production changes.
• Collaborate with development, infrastructure, business, and operations teams to maintain application performance.

What's Needed?

• 6-8 years of experience supporting IBM Mainframe technologies.
• Strong knowledge of IBM z/OS, COBOL, JCL, DB2, VSAM, and CICS.
• Experience troubleshooting production issues and performing root cause analysis.
• Ability to coordinate with cross-functional teams for defect fixes and enhancements.
• Willingness to work on-site in Minneapolis, Minnesota, with some travel as needed.

What's in it for me?

• Opportunity to work in a dynamic and supportive environment.
• Engagement with mission-critical applications supporting vital business functions.
• Chance to develop and refine your mainframe support skills.
• Collaborate with experienced professionals in the industry.
• Potential for career growth within a reputable organization.

Upon Completion Of Waiting Period Consultants Are Eligible For

• Medical and Prescription Drug Plans
• Dental Plan
• Vision Plan
• Health Savings Account
• Health Flexible Spending Account
• Dependent Care Flexible Spending Account
• Supplemental Life Insurance
• Short Term and Long Term Disability Insurance
• Business Travel Insurance
• 401(k), Plus Match
• Weekly Pay

About ManpowerGroup, Parent Company of: Manpower, Experis and Talent Solutions. Experis is a global leader in technology services and part of the ManpowerGroup (NYSE: MAN) family of brands. We connect skilled technology professionals with meaningful opportunities where they can grow their careers, expand their expertise and make a real impact. Guided by the belief that it takes Human Ingenuity to unlock the true potential of technology, Experis helps people gain experience with leading organizations, build sought-after skills and take the next step toward a brighter future. Backed by ManpowerGroup's 75+ years of workforce expertise and global reach across more than 70 countries and territories, Experis brings the scale, insight and opportunity to help people and businesses thrive. ManpowerGroup is consistently recognized for its commitment to inclusion, ethics and responsible business, including being named one of the World's Most Ethical Companies. Learn more at Experis.com.