Main Shop Service Advisor - Commission & Benefits

Ford of Kirkland; Kirkland (WA); Sur place; USD 67 000 - 167 000; Plein temps

Avantages offerts par ce poste

Medical & Dental insurance

Life insurance

401(k) with company match

Paid time off

Résumé du poste

Hyundai of Kirkland in Kirkland, WA is seeking a Main Shop Service Advisor to join our service team. You will write repair orders, communicate with customers, and help drive technician utilization.

This role emphasizes customer service and accurate service guidance within a fast-paced, top-performing dealership. Ideal candidates have 1-3 years of service-writing experience, familiarity with Hyundai advising, and comfort using CDK and Xtime.

Qualifications

• 1-3 years of service writing experience.
• Knowledge of Hyundai advising is highly desired.
• Experience with CDK and Xtime preferred.
• Ability to work well in a team and maintain accuracy.

Responsabilités

• Write repair orders and communicate with customers throughout the repair process.
• Drive utilization of technicians' time to meet department goals.
• Prioritize services and present options to customers as needed.
• Keep customers informed of completion times and costs.
• Ensure a positive dealership experience for every guest.

Connaissances

Service writing

Hyundai advising

CDK

Xtime

Teamwork

Attention to detail

Outils

CDK

Xtime

Description du poste

Hyundai of Kirkland in Kirkland, WA is seeking a Main Shop Service Advisor to join our service team. You will write repair orders, communicate with customers, and help drive technician utilization.

This role emphasizes customer service and accurate service guidance within a fast-paced, top-performing dealership. Ideal candidates have 1-3 years of service-writing experience, familiarity with Hyundai advising, and comfort using CDK and Xtime.