Main Receptionist *

Mille Lacs Band of Ojibwe; Northern (KY); Hybrid; USD 48,712,000 - 73,068,000; Full time

Job summary

The Mille Lacs Band of Ojibwe seeks a Main Receptionist to greet visitors and callers, and to direct inquiries to the appropriate staff. The role provides administrative support for the Human Resources team and limited support for Government Center staff.

Candidates should have a high school diploma or GED, 3–5 years of receptionist experience or related training, and strong Microsoft Office skills. Confidential handling of documents is essential for this position.

Qualifications

• High school diploma or GED certificate.
• Three-Five years’ experience as a receptionist; OR successful completion of related AanjiBimaadizing Work Experience placement and certificates in training on phone etiquette, multi-line phones, customer service, computer skills, confidentiality.
• Ability to handle highly confidential personnel information.
• Ability to write routine reports and correspondence.
• Ability to do basic math.
• Familiarity with and ability to operate a complex PBX (telephone switching) system.
• Strong verbal communication skills.
• Familiarity with and ability to operate various office equipment, including fax machines, photocopying machines, etc.
• Must have computer skills in a Microsoft environment, including Excel, Word, and Outlook.
• Familiarity with Laserfiche preferred.
• Knowledge of basic filing systems preferred.

Responsibilities

• Operates PBX telephone console to receive incoming messages.
• Answers phones, obtains caller's name when necessary and takes messages.
• Directs caller to destination and records name, time of call, nature of business, and person called upon.
• Page employees or visitors and announce events or notices when necessary.
• Assists with scanning and data entry into Laserfiche.
• Assists with sorting personnel documents for scanning.
• Maintain confidentiality of documents and knowledge of when to disclose.
• Types memos, correspondence, reports, and other documents.
• Collects and distributes messages.
• Assist in the mailroom as required.
• Maintain and update various lists and databases.
• Schedules the use of meeting and conference rooms within the Government Center.
• Performs a variety of clerical duties.
• Other duties as assigned.

Skills

Strong verbal communication

Ability to write routine reports

Ability to do basic math

Microsoft Office proficiency

Laserfiche familiarity

Paperwork/filing

Education

High school diploma or GED

Tools

PBX system

Laserfiche

Excel

Word

Outlook

Job description

JOB TYPE: Full Time
LOCATION: Administration
REPORTS TO: HR Manager
SALARY RANGE: $17.00 to $25.50

No background check required.

Any individual who receives an offer of employment or will receive a payroll check are required to submit to a drug and alcohol test as a condition of obtaining employment.

Mille Lacs Band Member/American Indian preference applies

SUMMARY

The Main Receptionist is responsible for greeting visitors and callers: and directing them to the appropriate personnel. The Main Receptionist provides administrative support for the Human Resources staff and limited support for Government Center staff.

QUALIFICATIONS

• High school diploma or GED certificate.
• Three-Five years’ experience as a receptionist; OR successful completion of a related AanjiBimaadizing Work Experience placement and certificates in training on phone etiquette, multi-line phones, customer service, computer skills, principles of confidentiality or any other administrative training.
• Ability to handle highly confidential personnel information is required.
• Ability to write routine reports and correspondence.
• Ability to do basic math.
• Familiarity with and ability to operate a complex PBX (telephone switching) system.
• Strong verbal communication skills.
• Familiarity with and ability to operate various office equipment, including fax machines, photo copying machines, etc.
• Must have computer skills working in a Microsoft environment, including Excel spreadsheet, Word applications and Outlook.
• Familiarity with Laserfiche program preferred.
• Knowledge of basic filing systems preferred.

DUTIES AND RESPONSIBILITIES

• Operates PBX telephone console to receive incoming messages.
• Answers phones, obtains caller's name when necessary and take messages.
• Directs caller to destination and records name, time of call, nature of business, and person called upon.
• Page employees or visitors and announce events or notices when necessary.
• Assists with scanning and data entry in to Laserfiche.
• Assists with fine sorting personnel documents to prepare them for scanning.
• Responsible for maintaining confidentiality of documents and knowing when to
• Types memos, correspondence, reports, and other documents.
• Collects and distributes messages.
• Assist in the mailroom as required.
• Maintain and updates various lists and databases.
• Schedules the use of meeting and conference rooms within the Government Center.
• Performs variety of clerical duties.
• Other duties as assigned

WORKING CONDITIONS

• Nature of work is such that incumbent experiences infrequent period of moderate to high stress levels due to current workload of visitors and callers. Agitated or distressed callers/visitors may also be a source of stress.
• Work is exclusively in doors in a controlled climate area.
• Little threat of personal danger or risk.
• Hours are typically 8-5, but possibly with some extra hours
• Travel is not required.