Main Cashiers Office Manager

Associated Students UCLA; Los Angeles (CA); On-site; USD 52,000 - 70,000; Full time

Job summary

Associated Students UCLA is seeking a skilled Main Cashier's Office Manager to lead the office in a high-volume cash environment. You will manage cash handling, reconcile receipts, and ensure accurate financial processing for the campus community.

You will supervise 12–15 student staff, coordinate with NetSuite, Clover, Stripe, Dorm Swipes, and Toast for daily operations, and drive system improvements while supporting internal and external audits. This on-site role is based in Los Angeles.

Qualifications

• 3-5 years of progressive management experience in banking and/or retail cash handling in a high-volume environment.
• Strong attention to detail and accuracy in financial operations; familiarity with cash-handling equipment and reconciliation.
• Proven leadership and supervision experience, including hiring, training, and managing 12-15 staff.
• Experience with internal and external audits and financial compliance.
• Proficiency with NetSuite, Clover, Stripe, Dorm Swipes, and Toast; 10-key by touch.
• BA/BS degree or equivalent experience.

Responsibilities

• Oversee Main Cashier's Office operations including fund distribution and reconciliations.
• Prepare and review financial reports and budgets; support audits and system implementations.
• Coordinate with internal IT and vendors on financial systems and security controls.
• Plan staff scheduling, training, and semi-annual meetings for student workers.

Skills

Cash handling

Staff supervision

Leadership

Hiring & training

Budgeting

Customer service

Education

BA/BS degree

Tools

NetSuite

Clover

Stripe

Dorm Swipes

Toast

10-key by touch

Job description

Associated Students UCLA, as a responsive student-centered organization, provides innovative and excellent services, programs, products, and facilities for the entire UCLA community. ASUCLA was created when the campus first opened in 1919. Even in the very early years, ASUCLA meant student government, student publications, and student services such as a bookstore and cafeteria. Today, ASUCLA has evolved into a four-part organization. These four entities collectively make up the largest student association in the country. The four entities are:

• Undergraduate Students Association – elected representatives of the undergraduate student body.
• Graduate Students Association – elected representatives of the graduate student body.
• Student Media – this includes the Daily Bruin, UCLARadio.com, the Bruin Life Yearbook, and seven different magazines.
• Services & Enterprises – this division is designed to meet the everyday needs of students and the campus community. Major divisions are the Student Union, Event Services, UCLA Restaurants, UCLA Store, UCLA Photography, and Trademarks & Licensing.

Goals of Associated Students UCLA:

Products - To provide essential and convenient items that are easily accessible, of high quality, and low cost, including, but not limited to, academic support, food, trademark merchandise, and convenience products. In addition, to continue evaluating the utility and convenience of all products to make improvements that will best serve the UCLA community.

Facilities - To provide a welcoming environment that contains as much space as possible for the optimal functioning of general academic support, student governments, student organizations, and social gatherings. To have state-of-the-art venues for programming and efficient, aesthetic, and multi-functional commercial outlets.

Programs - To provide and support a diversified array of programming by prioritizing student-run, student-initiated, student-centered programming that reflects the needs of the campus community in order to enhance educational, cultural, and developmental social interaction.

Services - To provide an outstanding level of support to student government, student groups, and student programs through the state-of-the-art office and community spaces, and by providing adequate financial resources and personnel to ensure an active and vibrant campus life.

Main Cashier's Office Manager

Salary Range: $52,369- $70,000

Department: Main Cashier's Office

Summary of Key Responsibilities

Under the general direction of the Business Services Director, oversees Main Cashier's Office operations including: change fund preparation, distribution and collection; counting and reconciling service area receipts and vault funds; encoding and reconciling checks, bank card deposit captures, and other non-negotiable items; overseeing the completion of bank orders and deposits; and preparing documentation and provides support for internal and external audits, including reconciling discrepancies and implementing corrective actions. The role also involves reviewing and implementing operational and physical security systems and procedures. The Main Cashier's Office Manager prepares multiple complex financial reports, oversees financial operations by integrating and reconciling data across advanced systems, including NetSuite, Clover, Stripe, Dorm Swipes, and Toast, develops and monitors budgets to ensure accuracy and compliance, and performs various journal entries; reviews and prepares invoice payments and disputes; and prepares equipment maintenance agreements. This position acts as a member of the implementation team for new and upgraded financial systems and processes, working within a dynamic financial environment; recommends enhancements to systems, policies, and procedures; and coordinates with external vendors and the internal IT team to resolve technical issues with financial systems. Additionally, the role includes creating, managing, and implementing complex business continuity plans for unexpected closures across multiple internal and external entities. The Main Cashier's Office Manager hires, schedules, trains, evaluates, and counsels staff. Plans and leads semi-annual meetings for MCO student staff. Performs special assignments as directed by the Business Services Director.

Qualifications

Requires 3-5 years of progressive management experience in banking and/or retail cash handling operations in a high-volume environment. Experience must demonstrate effective management of a variety of priorities and timelines; attention to detail and accuracy in performing complex financial operations; advanced knowledge of cash-handling equipment, principles, and reconciliation processes; and effective communication with diverse groups and individuals. Familiarity with financial compliance regulations and internal and external audit requirements, especially those relevant to cash handling and institutional policies. Must have proven customer service skills, strong leadership abilities, and effective supervision experience, including hiring, training, and managing teams of 12-15 staff or student workers. PC word processing and advanced spreadsheet proficiency (including pivot tables and formulas) are required, along with experience using multi-platform financial systems such as NetSuite, Clover, Stripe, Dorm Swipes, and Toast. Proficiency in 10-key by touch is required. Must qualify for bonding. A related BA/BS is required, or the equivalent combination of education and experience.

Supervises

Directly and indirectly supervises part-time/student staff.

Physical Requirements

Frequent standing, walking, sitting, reaching, bending, stooping and lifting up to 50 lbs.

Background Verification

Fingerprinting Background Verification required.