Main Admissions Representative

Huron Consulting Group Inc.; Topeka (KS); In loco; USD 26.000 - 36.000; Tempo pieno

Vantaggi offerti da questo lavoro

Medical, dental, and vision coverage

Annual incentive program

Benefit plans

Descrizione del lavoro

Huron Consulting Group Inc. partners with Hutchinson Regional Healthcare System to support revenue cycle operations and the patient experience.

The Main Admissions Representative handles patient registration, verifies demographics and insurance, completes eligibility checks, and collects payments to ensure a smooth onboarding process. This onsite role requires clear communication, meticulous attention to detail, and a strong service mindset as you assist patients of all ages and ensure HIPAA

Competenze

• Basic computer, clerical, and keyboarding skills.
• Ability to communicate clearly and effectively.
• Strong attention to detail and accuracy.
• Ability to provide professional customer service in a patient-facing environment.
• Ability to work independently and adapt to changing priorities and work volumes.
• Preferred: clerical, registration, healthcare, or customer service experience.
• Preferred: computer and data-entry experience.
• Preferred: knowledge of medical terminology.
• Preferred: strong interpersonal and customer service skills.

Mansioni

• Register and pre-register patients accurately and efficiently.
• Obtain and verify patient demographic and insurance information.
• Complete insurance eligibility verification and required assignments and signatures.
• Maintain 98% accuracy in registration standards.
• Collect copays, coinsurance, deductibles, and other patient payments.
• Process patient account payments and daily deposits.
• Identify uninsured or coverage concerns and escalate as needed.
• Distribute admission and registration documentation to relevant teams.
• Assist with patient transportation as needed.
• Provide courteous, compassionate service to patients and families of all ages.
• Maintain PHI confidentiality and HIPAA compliance.
• Follow applicable federal, state, organizational, and client requirements.

Conoscenze

Clerical skills

Customer service

Data entry

Medical terminology

Communication

Attention to detail

Independence

Descrizione del lavoro

Huron helps its clients drive growth, enhance performance and sustain leadership in the markets they serve. We help healthcare organizations build innovation capabilities and accelerate key growth initiatives, enabling organizations to own the future, instead of being disrupted by it. Together, we empower clients to create sustainable growth, optimize internal processes and deliver better consumer outcomes.Health systems, hospitals and medical clinics are under immense pressure to improve clinical outcomes and reduce the cost of providing patient care. Investing in new partnerships, clinical services and technology is not enough to create meaningful and substantive change. To succeed long-term, healthcare organizations must empower leaders, clinicians, employees, affiliates and communities to build cultures that foster innovation to achieve the best outcomes for patients.Joining the Huron team means you’ll help our clients evolve and adapt to the rapidly changing healthcare environment and optimize existing business operations, improve clinical outcomes, create a more consumer-centric healthcare experience, and drive physician, patient and employee engagement across the enterprise.Join our team as the expert you are now and create your future.***This position is located in Hutchinson, KS and is an onsite position***Huron Managed Services partners with Hutchinson Regional Healthcare System to support revenue cycle operations and the patient experience. The Main Admissions Representative supports patient registration and admission activities by obtaining accurate demographic and insurance information, completing eligibility verification, securing required documentation, and collecting patient payments. This role serves as an important first point of contact for patients and families and helps ensure a smooth and efficient registration experience.Key ResponsibilitiesRegister and pre-register patients accurately and efficiently.Obtain and verify patient demographic and insurance information.Complete insurance eligibility verification and required assignments and signatures.Maintain established registration accuracy standards, including the 98% accuracy expectation.Collect copays, coinsurance, deductibles, and other patient payments.Process patient account payments and complete required daily deposits.Identify uninsured, self-pay, or coverage concerns and escalate to Financial Counseling.Distribute admission and registration documentation to appropriate teams.Assist with patient transportation as needed.Provide courteous, compassionate service to patients and families across all age groups.Maintain confidentiality of Protected Health Information (PHI) and comply with HIPAA requirements.Follow applicable federal, state, organizational, and client requirements.Required QualificationsBasic computer, clerical, and keyboarding skills.Ability to communicate clearly and effectively.Strong attention to detail and accuracy.Ability to provide professional customer service in a patient-facing environment.Ability to work independently and adapt to changing priorities and work volumes.Preferred QualificationsPrevious clerical, registration, healthcare, or customer service experience.Previous computer and data-entry experience.Knowledge of medical terminology.Strong interpersonal and customer service skills.Ability to enter and maintain information accurately and efficiently.Core CompetenciesIntegrity: Demonstrates honesty, sound judgment, and responsibility in interactions with patients, colleagues, and clients.Compassion: Approaches patients and families with empathy, patience, and a strong service mindset.Accountability: Takes ownership of assigned responsibilities, accuracy, and follow-through.Respect: Works effectively with diverse patients, families, colleagues, and healthcare professionals.Excellence: Maintains high standards for accuracy, service, compliance, and operational performance.The estimated hourly rate for this job is $19.23 - $25.96/hour. The actual salary paid to an individual will vary based on multiple factors, including but not limited to specific skills or certifications, years of experience, market changes, and required travel. This job is also eligible to participate in Huron’s annual incentive compensation program, which reflects Huron’s pay for performance philosophy. The job is also eligible to participate in Huron’s benefit plans which include medical, dental and vision coverage and other wellness programs.Position LevelAnalystCountryUnited States of America