Emergency Department Admissions Representative

Huron Consulting Group Inc.; Chicago (IL); On-site; USD 26,000 - 36,000; Full time

Job summary

Huron Consulting Group is seeking an Emergency Department Admissions Representative for Hutchinson, KS. This onsite role registers patients, verifies demographics and insurance, and ensures accurate data capture in a fast-paced ED environment.

You will collect payments, support daily deposits, and route complex cases to Financial Counseling while delivering courteous, compassionate service and strict PHI/HIPAA compliance to patients and families.

Qualifications

• Basic computer, clerical, and keyboarding skills.
• Ability to communicate clearly and effectively.
• Strong attention to detail and accuracy.
• Provide professional customer service in a patient-facing environment.
• Ability to work independently and adapt to changing priorities and work volumes.
• Ability to work a variable shift schedule based on Emergency Department coverage needs, including days, evenings, weekends, holidays, and other assigned shifts to support 24/7 operations.

Responsibilities

• Register and pre-register patients accurately and efficiently.
• Obtain and verify patient demographic and insurance information.
• Complete insurance eligibility verification and required assignments and signatures.
• Maintain established registration accuracy standards, including the 98% accuracy expectation.
• Collect copays, coinsurance, deductibles, and other patient payments.
• Process patient account payments and complete required daily deposits.
• Identify uninsured, self‑pay, or coverage concerns and expedite to Financial Counseling.
• Distribute admission and registration documentation to appropriate teams.
• Assist with patient transportation as needed.
• Provide courteous, compassionate service to patients and families across all age groups.
• Maintain confidentiality of Protected Health Information (PHI) and comply with HIPAA requirements.
• Follow applicable federal, state, organizational, and client requirements.

Skills

Basic computer skills

Clear communication

Attention to detail

Customer service

Independent worker

Flexible schedule

Job description

Huron helps its clients drive growth, enhance performance and sustain leadership in the markets they serve. We help healthcare organizations build innovation capabilities and accelerate key growth initiatives, enabling organizations to own the future, instead of being disrupted by it. Together, we empower clients to create sustainable growth, optimize internal processes and deliver better consumer outcomes. Health systems, hospitals and medical clinics are under immense pressure to improve clinical outcomes and reduce the cost of providing patient care. Investing in new partnerships, clinical services and technology is not enough to create meaningful and substantive change. To succeed long‑term, healthcare organizations must empower leaders, clinicians, employees, affiliates and communities to build cultures that foster innovation to achieve the best outcomes for patients. Joining the Huron team means you’ll help our clients evolve and adapt to the rapidly changing healthcare environment and optimize existing business operations, improve clinical outcomes, create a more consumer‑centric healthcare experience, and drive physician, patient and employee engagement across the enterprise. Join our team as the expert you are now and create your future.

***This position is located in Hutchinson, KS and is an onsite position***

Huron Managed Services partners with Hutchinson Regional Healthcare System to support revenue cycle operations and the patient experience. The Emergency Department Admissions Representative supports patient registration and admission activities within the Emergency Department, ensuring demographic and insurance information is captured accurately and efficiently. This role works directly with patients, families, clinical teams, and other stakeholders in a fast‑paced environment while providing a positive and compassionate patient experience.

Key Responsibilities

• Register and pre-register patients accurately and efficiently.
• Obtain and verify patient demographic and insurance information.
• Complete insurance eligibility verification and required assignments and signatures.
• Maintain established registration accuracy standards, including the 98% accuracy expectation.
• Collect copays, coinsurance, deductibles, and other patient payments.
• Process patient account payments and complete required daily deposits.
• Identify uninsured, self‑pay, or coverage concerns and expedite to Financial Counseling.
• Distribute admission and registration documentation to appropriate teams.
• Assist with patient transportation as needed.
• Provide courteous, compassionate service to patients and families across all age groups.
• Maintain confidentiality of Protected Health Information (PHI) and comply with HIPAA requirements.
• Follow applicable federal, state, organizational, and client requirements.

Required Qualifications

• Basic computer, clerical, and keyboarding skills.
• Ability to communicate clearly and effectively.
• Strong attention to detail and accuracy.
• Ability to provide professional customer service in a patient‑facing environment.
• Ability to work independently and adapt to changing priorities and work volumes.
• Ability to work a variable shift schedule based on Emergency Department coverage needs, including days, evenings, weekends, holidays, and other assigned shifts to support 24/7 operations.

Preferred Qualifications

• Previous clerical, registration, healthcare, or customer service experience.
• Previous computer and data‑entry experience.
• Knowledge of medical terminology.
• Strong interpersonal and customer service skills.
• Ability to enter and maintain information accurately and efficiently.

Core Competencies

• Integrity: Demonstrates honesty, sound judgment, and responsibility in interactions with patients, colleagues, and clients.
• Compassion: Approaches patients and families with empathy, patience, and a strong service mindset.
• Accountability: Takes ownership of assigned responsibilities, accuracy, and follow‑through.
• Respect: Works effectively with diverse patients, families, colleagues, and healthcare professionals.
• Excellence: Maintains high standards for accuracy, service, compliance, and operational performance.

The estimated hourly rate for this job is $19.23-$25.96/hour. The actual salary paid to an individual will vary based on multiple factors, including but not limited to specific skills or certifications, years of experience, market changes, and required travel.

Position Level Analyst Country United States of America

At Huron, we’re redefining what a consulting organization can be. We go beyond advice to deliver results that last. We inherit our client’s challenges as if they were our own. We help them transform for the future. We advocate. We make a difference. And we intelligently, passionately, relentlessly do great work…together.

Whether you have years of experience or come right out of college, we invite you to explore our many opportunities. Find out how you can use your talents and develop your skills to make an impact immediately. Learn about how our culture and values provide you with the kind of environment that invites new ideas and innovation. Come see how we collaborate with each other in a culture of learning, coaching, diversity and inclusion. And hear about our unwavering commitment to make a difference in partnership with our clients, shareholders, communities and colleagues.

Huron Consulting Group offers a competitive compensation and benefits package including medical, dental, and vision coverage to employees and dependents; a 401(k) plan with a generous employer match; an employee stock purchase plan; a generous Paid Time Off policy; and paid parental leave and adoption assistance. Our Wellness Program supports employee total well‑being by providing free annual health screenings and coaching, bank at work, and on‑site workshops, as well as ongoing programs recognizing major events in the lives of our employees throughout the year. All benefits and programs are subject to applicable eligibility requirements.

Huron is fully committed to providing equal employment opportunity to job applicants and employees in recruitment, hiring, employment, compensation, benefits, promotions, transfers, training, and all other terms and conditions of employment. Huron will not discriminate on the basis of age, race, color, gender, marital status, sexual orientation, gender identity, pregnancy, national origin, religion, veteran status, physical or mental disability, genetic information, creed, citizenship or any other status protected by laws or regulations in the locations where we do business. We endeavor to maintain a drug‑free workplace.