Mailroom Specialist: Shipping & Courier Hub

ESFM® USA; Newark (NJ); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Retirement Plan

Health and Wellness Programs

Discount Marketplace

Identity Theft Protection

Pet Insurance

Voluntary Benefits

Job summary

ESFM USA in Newark, NJ is seeking a full-time Mailroom Clerk to accurately process mail and distribution items with top-tier customer service. The role requires the ability to float between accounts and manage USPS, FedEx, UPS, and other couriers while maintaining precise records.

Monday–Friday schedule, hours may vary; starting pay is $20 per hour. The position involves following client SOPs, handling hazardous materials as required, and ensuring timely distribution across multiple accounts.

Qualifications

• High School diploma or equivalent.
• Relevant prior customer service experience.
• Preferred current Dangerous Goods shipping certificate (49 CFR & IATA).
• Preferred working knowledge of Domestic and International shipping of Dangerous & Non-Dangerous Goods including country specific guidelines.
• Preferred experience using shipping software required by common shipping carriers (UPS, DHL, FedEx).

Responsibilities

• Receives, sorts, delivers, picks up and processes courier items, interoffice mail, magazines and all USPS mail.
• Verifies and keeps records on incoming and outgoing shipments and prepares items for shipment.
• Tracks courier and accountable items (FedEx, UPS, Certified Mail).
• Properly package, label & process non-hazardous and hazardous materials using courier software.
• Researches and routes unidentified mail and generic mail.
• Coordinates, stages, and transports bulk mail items.

Skills

Customer service experience

Attention to detail

Multitasking

Education

High School diploma or equivalent

Dangerous Goods certification (49 CFR & IATA)

Tools

Shipping software

Job description

ESFM USA in Newark, NJ is seeking a full-time Mailroom Clerk to accurately process mail and distribution items with top-tier customer service. The role requires the ability to float between accounts and manage USPS, FedEx, UPS, and other couriers while maintaining precise records.

Monday–Friday schedule, hours may vary; starting pay is $20 per hour. The position involves following client SOPs, handling hazardous materials as required, and ensuring timely distribution across multiple accounts.