Regional Mail & Logistics Support Specialist

Compass Group USA; Newark (NJ); On-site; USD 37,000 - 46,000; Full time

Benefits offered by this job

Retirement Plan

Health and Wellness Programs

Discount Marketplace

Identity Theft Protection

Pet Insurance

Voluntary Benefits

Job summary

ESFM, the dedicated facilities management arm of Compass Group USA, located in Newark, NJ, is hiring a full‑time Regional Support Associate. You will accurately and promptly process all mail and distribution items, maintaining top customer service while coordinating courier and USPS shipments.

Ideal candidates will have a high school diploma, familiarity with shipping procedures, and ability to float between accounts as needed.

Qualifications

• High School diploma or equivalent.
• Preferred shipping certificate (49 CFR & IATA).
• Experience using shipping software for common couriers (UPS, DHL, FedEx) preferred.

Responsibilities

• Receives, sorts, delivers, picks up and processes courier items, interoffice mail, magazines and USPS mail.
• Verifies and keeps records on incoming/outgoing shipments and prepares items for shipment.
• Tracks courier and accountable items (FedEx, UPS, Certified Mail, etc.).
• Packages, labels, and processes non-hazardous and hazardous materials using courier software.
• Coordinates, stages, and transports bulk mail items.
• Monitors packages for hazardous or suspicious materials.
• Responds to customer inquiries and maintains records of fulfillment requests.

Education

High School diploma or equivalent

Tools

Shipping software

Job description

ESFM, the dedicated facilities management arm of Compass Group USA, located in Newark, NJ, is hiring a full‑time Regional Support Associate. You will accurately and promptly process all mail and distribution items, maintaining top customer service while coordinating courier and USPS shipments.

Ideal candidates will have a high school diploma, familiarity with shipping procedures, and ability to float between accounts as needed.