Mailroom Specialist II: Payments & Document Processing

EMS Medical Billing Associates LLC; North Carolina; On-site; USD 32,000 - 45,000; Full time

Job summary

EMS|MC in North Carolina is seeking a Mailroom Specialist I to print, prepare, and mail documents, download payments from lockboxes, and upload items into EMSafe.

You will support other mailroom tasks, respond to emails, and occasionally work extended hours or weekends.

A high school diploma, strong confidentiality, teamwork, organization, and the ability to work independently are required. Knowledge of HIPAA and Excel is preferred; training will be provided.

Qualifications

• High School Diploma required.
• Strong confidentiality and professionalism with financial information, PHI, and employee relations.
• Strong teamwork, interpersonal skills, and ability to stay composed in a fast-paced environment.
• Highly organized and multi-tasking with ability to manage time and priorities.
• Able to function well in cross-functional team settings and independently.
• Willing to adapt to changes in procedures, priorities, and duties.
• Detail-oriented, schedule-minded, and proactive with initiative to lead daily activities.
• Thinks independently and uses critical thinking to improve processes.

Responsibilities

• Print items queued for printing.
• Prepare printed documents for mail out per document requirements.
• Print and mail out documents requested by clients or patients.
• Download correspondence and payments from banking lockboxes.
• Upload correspondence and payment documents into EMSafe.
• Perform electronic transfer of funds to client bank accounts.
• Respond to emails following EMS|MC guidelines.
• Maintain professionalism and comply with policies and regulations.
• Flexibility to work extended hours to support the business.

Skills

Confidentiality

Teamwork

Multi-tasking

Organization

Independent work

Adaptability

Attention to detail

Critical thinking

Education

High School Diploma

Tools

Microsoft Excel

RescueNet Billing

EMSafe

Job description

EMS|MC in North Carolina is seeking a Mailroom Specialist I to print, prepare, and mail documents, download payments from lockboxes, and upload items into EMSafe.

You will support other mailroom tasks, respond to emails, and occasionally work extended hours or weekends.

A high school diploma, strong confidentiality, teamwork, organization, and the ability to work independently are required. Knowledge of HIPAA and Excel is preferred; training will be provided.