Mailroom & Payments Specialist I

EMS Management & Consultants, Inc.; Winston-Salem (NC); On-site; USD 32,000 - 45,000; Full time

Job summary

EMS Management & Consultants, Inc. is seeking a detail-oriented Mailroom Specialist to process incoming and outgoing mail, sort and scan client payments and correspondence, and reconcile deposits for clients in accordance with HIPAA requirements.

You will prepare deposits, address payment errors, and generate client deliverables, with a focus on accuracy, confidentiality, and timely service in a general office setting.

Qualifications

• High School Diploma is required.
• Strong confidentiality regarding financial information and HIPAA.
• Ability to work extended hours as needed.
• Excellent teamwork, communication, and organizational skills.
• Able to manage time and prioritize tasks in a fast-paced setting.

Responsibilities

• Open, sort, and distribute incoming mail, including payments and correspondence.
• Scan payments and correspondence into the software system.
• Prepare payments for deposit and reconcile to client requirements.
• Identify errors and coordinate corrections with internal/external contacts.
• Maintain secure handling of checks and confidential documents.
• Prepare daily courier chain-of-custody and weekly client deliverables.

Skills

Confidentiality

Professionalism

Flexibility

Teamwork

Time management

Communication

Critical thinking

Adaptability

Organizational skills

Education

High School Diploma

Tools

Excel

Adobe Acrobat

Billing software

Job description

EMS Management & Consultants, Inc. is seeking a detail-oriented Mailroom Specialist to process incoming and outgoing mail, sort and scan client payments and correspondence, and reconcile deposits for clients in accordance with HIPAA requirements.

You will prepare deposits, address payment errors, and generate client deliverables, with a focus on accuracy, confidentiality, and timely service in a general office setting.