Mailroom Specialist: Document Processing & Records

State of Utah; Draper (UT); On-site; USD 31,000 - 56,000; Full time

Benefits offered by this job

Full benefits package

On-site work

Job summary

State of Utah in Draper is seeking a Mailroom Clerk to perform complex production tasks in an office setting. This full-time, on-site role requires handling mail and documents, operating mailroom equipment, and maintaining records.

Ideal candidates are organized and detail-oriented, capable of independent judgment, and able to train vendors and new staff while ensuring timely processing and high-quality reports.

Qualifications

• Review documents for accuracy and completeness.
• Update information and evaluate against policy.
• Compare elements for consistency or logical relationships.
• Writing or drafting correspondence, reports, and other written materials.
• Providing information and assistance to the public.
• Locating and assembling records and information that may require substantial research and judgment.
• Analyzing, summarizing, and reviewing data, then reporting findings and interpreting results.
• Receiving and responding to incoming questions or complaints and explaining policy and procedures.
• Monitoring, tracking, and following up on documentation to ensure timelines are met.
• Assisting with training vendors and new employees.

Responsibilities

• Mail and Document Processing: Receive, sort, and distribute incoming and outgoing mail and packages. You will also prepare, process, and review various documents, including tax forms, for accuracy and completeness, updating information as needed. This involves comparing elements for consistency, verifying data entry, and evaluating documents against policy.
• Equipment Operation and Record Keeping: Use mail extraction machines and other mailroom equipment. You will maintain written records of mailroom activities and create or maintain file and record-keeping systems.
• Quality Control and Reporting: Ensure the high quality of scanned documents. You will also be responsible for preparing and generating recurring reports that involve automated processes and a thorough understanding of the subject matter.
• Customer Service and Training: Provide information and assistance to the public and others, helping them complete forms and applications. You may also assist with customer inquiries about mail services and help train vendors and new employees on mailroom procedures.
• Inventory Management: Monitor and follow up on documentation to ensure deadlines are met. You may also be responsible for managing mailroom supplies by ordering, receiving, inspecting, and storing equipment and materials.

Skills

Independent judgment

Regulations knowledge

Specialized office skills

Report preparation

Record keeping

Customer service

Training vendors

Data analysis

Research

Timelines management

Tools

Mail extraction machines

Job description

State of Utah in Draper is seeking a Mailroom Clerk to perform complex production tasks in an office setting. This full-time, on-site role requires handling mail and documents, operating mailroom equipment, and maintaining records.

Ideal candidates are organized and detail-oriented, capable of independent judgment, and able to train vendors and new staff while ensuring timely processing and high-quality reports.