Mailroom Specialist – Deliveries & Tracking

ABM Industries; Hagerstown (MD); On-site; USD 19,000 - 28,000; Full time

Job summary

ABM Industries is seeking a meticulous Mailroom Clerk to manage incoming mail and packages across the facility, ensuring accurate documentation and timely distribution to the right departments. Primary responsibilities include logging deliveries, coordinating with vendors and employees, and maintaining organized mailroom records while upholding safety and confidentiality standards.

The role requires strong computer skills and proficiency with MS Office; prior mailroom or shipping/receiving

Qualifications

• High school diploma or equivalent preferred.
• Experience in mailroom, shipping/receiving, admin, or customer service preferred.
• Strong computer skills and ability to learn tracking software; proficient in MS Office.

Responsibilities

• Receive and process incoming non-production-related packages and deliveries.
• Sort and distribute incoming USPS mail to the appropriate departments, employees, or designated locations.
• Utilize the facility's package tracking system to log incoming and outgoing packages, update delivery status, and maintain accurate records.
• Verify package information and ensure deliveries are routed to the correct recipient.
• Notify employees or departments when packages are received.
• Maintain organized records of package receipts, deliveries, and other mailroom activities.
• Assist with outgoing mail and packages, including preparing items for shipment when required.
• Monitor and maintain an organized and clean mailroom area.
• Communicate effectively with employees, vendors, delivery personnel, and management.
• Address package or mail discrepancies and elevate issues when necessary.
• Follow all company policies, facility procedures, and applicable safety requirements.
• Maintain confidentiality and appropriately handle sensitive or business-related correspondence and packages.

Skills

Communication skills

Organizational skills

Time management

Independent work

Education

High school diploma or equivalent

Tools

Microsoft Office

Outlook

Excel

Word

Job description

ABM Industries is seeking a meticulous Mailroom Clerk to manage incoming mail and packages across the facility, ensuring accurate documentation and timely distribution to the right departments. Primary responsibilities include logging deliveries, coordinating with vendors and employees, and maintaining organized mailroom records while upholding safety and confidentiality standards.

The role requires strong computer skills and proficiency with MS Office; prior mailroom or shipping/receiving