Mailroom Specialist

QuickPro Staffing; Wilberforce (OH); On-site; USD 36,000 - 48,000; Full time

Job summary

QuickPro Staffing seeks a Mailroom & Logistics Coordinator to oversee daily mailroom, shipping, receiving, freight, and courier operations for a busy institutional/campus environment.

The role coordinates incoming and outgoing mail and shipments while delivering excellent service to internal departments, vendors, and customers. Strong MS Office and inventory skills are required, with 1–2 years in mailroom/logistics preferred.

Qualifications

• Associate degree or technical certification required or equivalent experience.
• Bachelor's degree in Business, Management, Logistics, or related field preferred.
• Proficiency with Microsoft Office (Word, Excel, Outlook).
• Experience with inventory systems and recordkeeping.

Responsibilities

• Oversee daily mailroom, shipping, receiving, and courier operations.
• Receive, sort, process, and distribute incoming and outgoing mail.
• Prepare and process outgoing packages, freight, and special shipments via USPS, FedEx, UPS and others.
• Verify shipment and delivery information for accuracy and timeliness.
• Operate postage meters and mailing equipment and related machinery.
• Maintain accurate delivery, shipping, inventory, and logistics records.
• Prepare reports, chargebacks, accounting forms, schedules, and other admin docs.
• Coordinate bulk mailings and special shipping projects with campus personnel.
• Serve as liaison with USPS, FedEx, UPS, vendors, and service providers.
• Coordinate freight deliveries for departments, labs, and facilities.
• Maintain security and organization of mailroom and logistics areas.
• Monitor inventory of shipping supplies.
• Assist with parcel claims for lost/damaged items.
• Ensure compliance with postal regulations and internal policies.
• Communicate professionally with departments, vendors, and customers.
• Support management with scheduling, reporting, budgeting, and admin tasks.
• Participate in professional development related to logistics and safety.
• Perform other related duties as assigned.

Skills

Organizational skills

Communication skills

Independent work

Detail-oriented

Education

Associate degree or technical certification

Bachelor's degree in Business/Management/Logistics

Tools

Microsoft Office (Word, Excel, Outlook)

Inventory systems

Job description

Mailroom & Logistics Coordinator

QuickPro Staffing is currently seeking a Mailroom & Logistics Coordinator to oversee daily mailroom, shipping, receiving, freight, and courier operations for a busy institutional/campus environment. This position will coordinate incoming and outgoing mail and shipments while providing excellent service to internal departments, vendors, and customers.

Position Responsibilities

• Oversee daily mailroom, shipping, receiving, and courier operations.
• Receive, sort, process, and distribute incoming and outgoing mail.
• Prepare and process outgoing packages, freight, and special shipments through USPS, FedEx, UPS, and other carriers.
• Verify shipment and delivery information for accuracy and timeliness.
• Operate postage meters, mailing equipment, warehouse equipment, and other related machinery.
• Maintain accurate delivery, shipping, inventory, and logistics records.
• Prepare reports, chargebacks, accounting forms, schedules, and other administrative documentation.
• Coordinate bulk mailings, special projects, and shipping needs with campus/department personnel.
• Serve as the primary liaison with USPS, FedEx, UPS, vendors, contractors, and other service providers.
• Coordinate freight deliveries for departments, laboratories, and other facilities.
• Maintain security and organization of mailroom, shipping, and logistics areas.
• Monitor and maintain inventory of shipping and mailroom supplies.
• Assist with lost, damaged, or missing parcel claims.
• Ensure compliance with postal regulations, shipping requirements, and organizational policies.
• Communicate professionally with departments, vendors, contractors, and customers regarding mail and shipping needs.
• Support management with scheduling, reporting, budgeting, and general administrative responsibilities.
• Participate in professional development related to logistics, mail operations, shipping, and workplace safety.
• Perform other related duties as assigned.

Minimum Qualifications

• Associate degree, technical training/certification, or equivalent combination of education and experience.
• 1–2 years of experience in mailroom operations, shipping/receiving, warehousing, logistics, or customer service.
• Proficiency with Microsoft Office, including Word, Excel, and Outlook.
• Experience with inventory systems and recordkeeping.
• Strong organizational skills and attention to detail.
• Excellent verbal and written communication skills.
• Ability to work independently, prioritize multiple tasks, and meet deadlines with minimal supervision.
• Professional, dependable, and collaborative approach to working with others.
• Valid driver's license.
• Ability to stand, walk, bend, lift, and move packages and other materials throughout the workday.
• Ability to work both indoors and outdoors as required.

Preferred Qualifications

• Bachelor's degree in Business, Management, Logistics, or a related field.
• Knowledge of USPS regulations and mail-processing procedures.
• Previous experience working in a university, institutional, corporate, or large-scale mailroom/logistics environment.
• Experience operating delivery vehicles, forklifts, or warehouse equipment.
• Previous experience coordinating freight, bulk mailings, or special shipping projects.

What We're Looking For

The ideal candidate is organized, dependable, detail-oriented, and customer-service focused. This position requires someone who can effectively manage multiple priorities while ensuring mail, packages, freight, and shipments are processed accurately and delivered on time.

QuickPro Staffing is an Equal Opportunity Employer.