Mailroom & Shipping Coordinator

ESFM® USA; San Diego (CA); Sur place; USD 28 000 - 29 000; Plein temps

Avantages offerts par ce poste

Retirement Plan

Health and Wellness

Discount Marketplace

Pet Insurance

Flexible Spending Accounts

Commuter Benefits

Life Insurance

Résumé du poste

ESFM is seeking a full-time Mailroom Clerk for the Qualcomm campus in San Diego, CA. You will accurately and promptly process all mail and distribution items while delivering high-level customer service.

Responsibilities include receiving, sorting, delivering, and tracking USPS and courier items; verifying shipments; following client SOPs; and maintaining records. Schedule is Monday–Friday, 8:00 am–5:00 pm, with comprehensive benefits.

Qualifications

• High School diploma or equivalent.
• Relevant prior customer service experience.
• Preferred current Dangerous Goods shipping certificate (49 CFR & IATA).
• Preferred working knowledge of Domestic and International shipping of Dangerous & Non-Dangerous Goods including country specific guidelines.
• Preferred experience using shipping software required by common shipping carriers (UPS, DHL, FedEx. Etc.).

Responsabilités

• Receives, sorts, delivers, and processes courier items and USPS mail.
• Verifies and keeps records on incoming and outgoing shipments and prepares items for shipment.
• Tracks courier and accountable items (FedEx, UPS, Certified Mail, etc.).
• Packages and labels hazardous and non-hazardous materials using courier software (FedEx, UPS, DHL).
• Researches and routes unidentified mail.
• Coordinates, stages, and transports bulk mail items.
• Receives, logs, delivers and tracks messenger items.
• Follows client SOPs and established processes.
• Monitors packages for hazardous and suspicious materials.
• Responds to customer inquiries and fulfills requests.
• Maintains records of customer inquiries and fulfillment of requests.
• Performs other duties as assigned.

Connaissances

Customer service

Shipping knowledge

Hazardous materials handling

Shipping software

Formation

High School diploma or equivalent

Outils

Shipping software (UPS, DHL, FedEx)

Description du poste

ESFM is seeking a full-time Mailroom Clerk for the Qualcomm campus in San Diego, CA. You will accurately and promptly process all mail and distribution items while delivering high-level customer service.

Responsibilities include receiving, sorting, delivering, and tracking USPS and courier items; verifying shipments; following client SOPs; and maintaining records. Schedule is Monday–Friday, 8:00 am–5:00 pm, with comprehensive benefits.