Mailroom & Logistics Specialist

Crate & Barrel; Naperville (IL); On-site; USD 32,000 - 42,000; Full time

Job summary

Crate & Barrels Mailroom Associate role supports Crate & Barrel and CB2 brands by handling direct mail requests, gift cards, swatches, and shop card refunds with accuracy and speed.

The position emphasizes efficient mail processing, inventory control, and collaboration with store partners to ensure timely restocking and messaging, while delivering courteous service to customers and associates.

Qualifications

• Minimum 2 years of mailroom, office, or warehouse experience.
• High school diploma or GED or equivalent.

Responsibilities

• Process and distribute inter-office and outgoing mail.
• Manage inventory and replenishment of office supplies.
• Operate mailroom equipment.
• Handle payments and deposits for mail orders.
• Collaborate with partners to address outages and stock issues.
• Ensure accurate labeling and packaging for pickups.
• Dispatch mail and sales aid orders to customers and stores.
• Maintain accurate stock levels and prompt replenishment.

Skills

Communication

Teamwork

Customer service

Data entry

Education

High school diploma or GED

Tools

Microsoft Office

CCS system

Printers

Email system

Calculator

Job description

Crate & Barrels Mailroom Associate role supports Crate & Barrel and CB2 brands by handling direct mail requests, gift cards, swatches, and shop card refunds with accuracy and speed.

The position emphasizes efficient mail processing, inventory control, and collaboration with store partners to ensure timely restocking and messaging, while delivering courteous service to customers and associates.