Mailroom Coordinator

THE BREAKERS PALM BEACH; Town of Florida (NY); On-site; USD 35,000 - 49,000; Full time

Job summary

The Breakers Palm Beach in New York is seeking a Mailroom Coordinator to assist customers, troubleshoot freight issues, generate billing and freight claims, and handle mail and parcels for daily operations and events.

The role requires strong communication, organizational skills, and the ability to lift heavy parcels. You will coordinate shipping needs with groups and work with accounts payable for freight payments.

Qualifications

• High school diploma or equivalent required; additional certification in logistics is a plus
• Proven experience in a mailroom or shipping coordinator role
• Familiarity with shipping software and systems
• Strong communication and customer service skills
• Ability to troubleshoot and resolve freight issues efficiently
• Organizational skills and attention to detail
• Ability to lift and move heavy parcels
• Collaborative team player with a customer-centric approach

Responsibilities

• Create customer billing and freight claims as required
• Pick up orders and deliver mail to the post office
• Sort, process, and deliver mail within the company
• Handle daily parcel deliveries and pack/process parcels for shipping
• Stage, deliver, and retrieve parcels for conferences and functions

Skills

Shipping coordination

Customer service

Shipping software

Communication

Troubleshooting

Organization

Heavy lifting

Team player

Education

High school diploma

Tools

Freight software

Job description

Current job opportunities are posted here as they become available.

Job Summary

The Mailroom Coordinator is responsible for assisting customers with service needs, troubleshooting freight issues, creating customer billing and freight claims, picking up orders, and delivering mail to the post office. They will also be responsible for sorting, processing, and delivering mail within the company, handling daily parcel deliveries, packing and processing parcels for shipping, staging, delivering, and retrieving parcels for conferences and functions. Additionally, the Coordinator will work directly with groups to coordinate shipping needs, ensure high-quality customer relations, and collaborate with the Mailroom supervisor and accounts payable for payments of freight bills.

Qualifications

• High school diploma or equivalent required; additional certification in logistics is a plus
• Proven experience in a mailroom or shipping coordinator role
• Familiarity with shipping software and systems
• Strong communication and customer service skills
• Ability to troubleshoot and resolve freight issues efficiently
• Organizational skills and attention to detail
• Ability to lift and move heavy parcels
• Collaborative team player with a customer-centric approach

Responsibilities

• Create customer billing and freight claims as required
• Pick up orders and deliver mail to the post office
• Sort, process, and deliver mail within the company
• Handle daily parcel deliveries and pack/process parcels for shipping
• Stage, deliver, and retrieve parcels for conferences and functions