Mailroom Coordinator

CBRE HV; Rockford (IL); On-site; USD 32,000 - 43,000; Full time

Job summary

CBRE Global Workplace Solutions is recruiting a Mailroom Coordinator for the London site. You will oversee mailroom operations, deliveries, and courier services, ensuring efficient handling of goods and compliance with QSHE requirements.

Responsibilities include managing suppliers, reporting mailroom costs and volumes, and supporting related locations. A proactive, customer-focused team player with MS Office and mailroom IT skills is essential.

Qualifications

• Minimum of 3 years in warehouse, shipping & receiving.
• Must be able to lift 50 lbs/22 kg.

Responsibilities

• Deliver a seamless mailroom service for all units.
• Manage logistics and movement of deliveries at the site.
• Oversee facilities suppliers for mailroom and logistics services.
• Monitor service standards and seek improvements.

Skills

Warehouse operations

Customer service

Microsoft Office

English proficiency

Team collaboration

Logistics coordination

Tools

I-track

Bringme box

SharePoint

Job description

CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Mailroom Coordinator to join our team located in London. The Mailroom Coordinator will oversee the mailroom and courier services along with the delivery, storage, movement and return of goods for the site.

Responsibilites (Key deliverables of the role)

• Delivers a seamless, delightful, and superior mailroom service for all Athletes and Business Units
• Responsible for the logistics and movement of business deliveries at the site
• Responsible for the day-to-day management of the Facilities suppliers for the mailroom and logistics services
• Implements and monitors standards of service to meet and exceed expectations and looks for opportunities to improve efficiencies related the mailroom services
• Work with the wider facilities team to anticipate and resolve any potential obstacles in the work environment
• Back up for site team absences and support
• Provide support for other locations
• Familiar with all services within the facility and works with the services team to facilitate hospitality approach across all services lines
• Superuser for those technologies used for the mailroom services such as I-track, Bringme box etc
• Responsible for the QSHE the mailroom and logistics, in addition support in the QSHE process for the Facilities site and services through reporting of near misses and demonstrating a proactive approach to QSHEDay-to-day Facilities Management
• Maintain the day-to-day relationships with the Building User stakeholders regarding the mailroom and logistic services
• Responsible for the co-ordination and the logistics of the goods in and out service
• Responsible for the couriers service, from acceptance of courier packages, ensuring delivery to the customer, and arranging couriers
• Ensure that the onsite tracking and security of all mail and packages is followed and tracked
• Provide monthly data and reports on the mailroom & shipping costs and volumes to the Facility Lead
• Ensure all printing & copier stations are stocked and tidy, working with supply partners on any issues or faults
• Performs other duties as assigned

Experience Required

• Minimum of 3 years in warehouse, shipping & receiving
• Physical ability to assist with mailroom operations; Able to lift 50 lbs/ 22kg
• Self-motivation and organizational skills with the initiative and ability to complete tasks in a timely manner
• Proven ability to work in a customer focus environment and to work as part of a team
• Warm and engaging demeanour with ability to assess circumstances, empathize and offer help
• Demonstrated capacity to use curiosity to find opportunities to create amazing outcomes
• An operational knowledge and proficiency in Microsoft Office suite (Word, Excel, SharePoint) and other specific mailroom IT tools
• English proficiency

About CBRE Global Workplace Solutions

As one of CBRE’s core global businesses, Global Workplace Solutions (GWS) provides end-to-end services to occupier clients across the entire lifecycle of a building. Our teams help companies improve their operations and reduce costs, through expert facilities management, project management, real estate and energy and sustainability services.

Our dedicated teams work across all industries, and support clients ranging from global Fortune 500 companies to single, iconic buildings.

CBRE Group, Inc. is the world’s largest commercial real estate services and investment firm, with 2019 revenues of $23.9 billion and more than 100,000 employees (excluding affiliate offices). CBRE has been included on the Fortune 500 since 2008, ranking #128 in 2020.

It also has been voted the industry’s top brand by the Lipsey Company for 19 consecutive years, and has been named one of Fortune’s "Most Admired Companies" for eight years in a row, including being ranked number one in the real estate sector in 2020, for the second consecutive year. Its shares trade on the New York Stock Exchange under the symbol "CBRE."

Please note: the job title shown above may be different to local job titles used in our business and issued on any contract of employment.

Additional Information

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