MAILROOM CLERK (FULL TIME)

ESFM® USA; Arlington (VA); On-site; USD 24,796 - 27,552; Full time

Benefits offered by this job

Retirement Plan

Health and Wellness Programs

Employee Assistance Program

Discount Marketplace

Voluntary Benefits

Job summary

A leading facility services company is seeking a full-time MAILROOM CLERK in Arlington, VA. In this role, you will manage and process all mail and distribution services items, ensuring the highest level of customer service. Ideal candidates should have prior customer service and shipping experience, along with a high school diploma. This position offers competitive pay between $18 and $20 per hour and various benefits including health insurance and a retirement plan.

Qualifications

• Relevant prior customer service experience.
• Preferred current Dangerous Goods shipping certificate.
• Preferred knowledge of domestic and international shipping.

Responsibilities

• Receives, sorts, delivers, and processes mail.
• Keeps records on incoming and outgoing shipments.
• Tracks courier and accountable items.

Skills

Customer service experience

Prior shipping and receiving experience

Knowledge of shipping software

Education

High School diploma or equivalent

Tools

Shipping software (UPS, DHL, FedEx)

Job description

• We have an opening for a full time MAILROOM CLERK position.
• Location: Nestle Services - 1812 North Moore Street, Arlington, VA 22209. Note: online applications accepted only.
• Schedule: Full time schedule; Monday through Friday, 8:00 am to 5:00 pm. More details upon interview.
• Requirement: Prior shipping and receiving and customer service experience is required.
• Pay Range: $18.00 per hour to $20.00 per hour.

Job Summary

Accurately and promptly processes all Mail and Distribution Services items with highest level of customer service.

Essential Duties and Responsibilities

• Receives, sorts, delivers, picks up and processes courier items, interoffice mail, magazines and all classes of United States Postal Services (USPS) mail.
• Verifies and keeps records on incoming and outgoing shipments and prepares items for shipment.
• Tracks courier and accountable items (FedEx, UPS, Certified Mail, etc.).
• Properly package, mark, label & Process of all Non-Hazardous and Hazardous materials by using courier specific software (FedEx, UPS, DHL, etc.).
• Researches and routes unidentified and generic mail.Coordinates, stages, and transports bulk mail items.
• Receives, logs, delivers and tracks messenger items.
• Follows all processes established in the client standard operating procedures (SOP’s).
• Monitors packages for hazardous and suspicious materials.
• Follows established customer inquiry processes and responds to customer needs and requests.
• Maintains accurate records of customer inquiries and fulfillment of requests.
• Performs other duties as assigned.

Qualifications

• High School diploma or equivalent.
• Relevant prior customer service experience.
• Preferred current Dangerous Goods shipping certificate (49 CFR & IATA).
• Preferred working knowledge of Domestic and International shipping of Dangerous & Non-Dangerous Goods including country specific guidelines.
• Preferred experience using shipping software required by common shipping carriers (UPS, DHL, FedEx. Etc.).

Benefits

• Retirement Plan
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program
• Medical, Dental, Vision, Life Insurance/AD, Disability Insurance, Commuter Benefits, Employee Assistance Program, Flexible Spending Accounts (FSAs)

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.

Applications are accepted on an ongoing basis.

ESFM maintains a drug‑free workplace.

https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_ESFM.pdf