Mailroom Clerk

Jones Lang LaSalle Incorporated; Washington, Northern (District of Columbia, KY); Hybrid; USD 40,000 - 45,000; Full time

Benefits offered by this job

401(k) plan with matching company

Comprehensive Medical, Dental & Vision

Paid parental leave

Paid Time Off

Company Holidays

Daily Pay

Job summary

Jones Lang LaSalle Incorporated in Washington, DC is seeking a Mailroom Clerk to support daily mailroom operations across client sites, handling incoming and outgoing mail, couriers, and package distribution. You will maintain electronic logs, assist with inventory, respond to client inquiries, and help ensure timely delivery while adhering to site policies.

This on-site role requires detail orientation, reliability, and the ability to work both independently and as part of a service-focused

Qualifications

• High school diploma or equivalent required.
• Experience in a mailroom, shipping/receiving, administrative, or customer service role.
• Ability to lift, sort, and move packages and mail items.
• Basic computer proficiency, including email and electronic recordkeeping systems.
• Strong verbal and written communication skills.

Responsibilities

• Process, sort, distribute, and track incoming and outgoing mail, courier deliveries, and packages.
• Maintain accurate electronic logs, records, and files related to mailroom operations and package tracking.
• Coordinate special mail handling requests, including bulk mail and priority deliveries.
• Maintain mail stops, package storage areas, and mailroom organization to support efficient operations.
• Research and respond to client inquiries regarding mail and package status or delivery concerns.
• Conduct routine mailroom inspections and monitor inventory levels for operational supplies.
• Support site operations and contribute to a collaborative, service-oriented work environment while following JLL policies and client requirements.

Skills

Organizational skills

Computer literacy

Communication skills

Independent worker

Team collaboration

Education

High school diploma or equivalent

Job description

**Mailroom Clerk – JLL****What this job involves:** The Mailroom Clerk is responsible for supporting daily mailroom operations by handling incoming and outgoing mail, courier services, and package distribution for client sites. This role helps ensure accurate and timely mail processing while maintaining organized records, inventory, and mailroom procedures. The position also supports operational efficiency, client service excellence, and compliance with site policies and service standards. Success in this role requires strong attention to detail, professionalism, teamwork, and a customer-focused approach.**What your day-to-day will look like:*** Process, sort, distribute, and track incoming and outgoing mail, courier deliveries, and packages.* Maintain accurate electronic logs, records, and files related to mailroom operations and package tracking.* Coordinate special mail handling requests, including bulk mail and priority deliveries.* Maintain mail stops, package storage areas, and mailroom organization to support efficient operations.* Research and respond to client inquiries regarding mail and package status or delivery concerns.* Conduct routine mailroom inspections and monitor inventory levels for operational supplies.* Support site operations and contribute to a collaborative, service-oriented work environment while following JLL policies and client requirements.**Required Qualifications:*** High school diploma or equivalent required.* Previous experience in a mailroom, shipping/receiving, administrative, or customer service role.* Ability to handle physical tasks including lifting, sorting, and moving packages and mail items.* Strong organizational skills with attention to detail and accuracy.* Basic computer proficiency, including experience with email and electronic recordkeeping systems.* Strong verbal and written communication skills.* Ability to work independently while supporting a team-oriented environment.**Preferred Qualifications:*** Experience working in a corporate office or professional services environment.* Familiarity with courier services, shipping procedures, and package tracking systems.* Basic knowledge of inventory management and mailroom operations.* Ability to prioritize multiple tasks in a fast-paced environment.* Customer service experience supporting internal or external clients.* Experience supporting operational performance goals or service level expectations.* Understanding of workplace safety procedures and operational compliance standards.**Location:** Washington, DC**Work Shift:** Monday to Friday, 8:00 AM – 5:00 PM**Salary:** $19.23 -$21.6This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.**Estimated compensation for this position:**40,000.00 – 45,000.00 USD per year*This range is an estimate and actual compensation may differ. Final compensation packages are determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations.***Location:**On-site –Washington, DCIf this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table!**Personalized benefits that support personal well-being and growth:**JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:* 401(k) plan with matching company contributions* Comprehensive Medical, Dental & Vision Care* Paid parental leave at 100% of salary* Paid Time Off and Company Holidays* Early access to earned wages through Daily PayAt JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.***JLL Privacy Notice***Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.For additional details please see our career site pages for each country.For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at [e-mail]. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.Pursuant to the Arizona Civil Rights Act, criminal convictions are not an absolute bar to employment.Pursuant to Illinois Law, applicants are not obligated to disclose sealed or expunged records of conviction or arrest.Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate.**California Residents only**If you are a California resident as defined in the California Consumer Privacy Act (CCPA) please view our Supplemental Privacy Statement which describes your rights and disclosures about your personal information. If you are viewing this on a mobile device you may want to view the CCPA version on a larger device.Pursuant to the Los Angeles Fair Chance Initiative for Hiring Ordinance, JLL will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Accepting applications on an ongoing basis until candidate identified.