Mailroom Associate - Central Services Administrative Specialist Intermediate

State of Minnesota; Saint Paul (MN); On-site; USD 44,000 - 58,000; Full time

Job summary

State of Minnesota is seeking a Mailroom Associate to provide comprehensive mailroom services for the Department of Human Services (DHS). You will sort, deliver, and manage mail and packages and deliver customer service to internal and external customers, greeting DHS guests and assisting callers and walk-in visitors as needed.

The role requires strong customer service, clear English communication, and physical ability to lift up to 70 pounds.

Qualifications

• Customer service skills to provide prompt, courteous, and accurate information via email, in person or phone.
• English writing, speaking and reading skills to communicate with internal and external stakeholders.
• Typing/keyboard skills to accurately enter information into various formats.
• Ability to stand for long periods and lift up to 70 pounds.
• Possession of a valid Driver’s License.

Responsibilities

• Receive and sort incoming Federal US Mail.
• Sort and prepare mail for USPS, Spee-Dee Delivery, UPS and FedEx.
• Assist business areas with large mailings or complex shipping needs.
• Deliver and pick up mail and other materials to DHS Central Office locations.
• Sort inter-office mail across DHS Central Office, out-state, counties and other state agencies.
• Provide back-up support to Information Desks and Reception Areas as needed.

Skills

Customer service

English language

Typing

Physical stamina

Driver's license

Job description

Working Title: Mailroom Associate

Job Class: Central Services Administrative Specialist, Intermediate

Agency: Human Services Dept

• Job ID : 97333

• Location : St. Paul

• Telework Eligible : No

• Full/Part Time : Full-Time

• Regular/Temporary : Temporary

• Who May Apply : Open to all qualified job seekers

• Date Posted : 09/29/2026

• Closing Date : 10/05/2026

• Hiring Agency/Seniority Unit : Human Services Dept / DHS Central Office AFSCME

• Division/Unit : DHS-Central Office / MS Public Information Centers

• Work Shift/Work Hours : Day Shift, 7:00am - 3:30pm

• Days of Work : Monday - Friday

• Travel Required : No

• Salary Range: $21.12 - $28.01 / hourly; $44,098 - $58,484 / annually

• Classified Status : Classified

• Bargaining Unit/Union : 206 - Clerical/AFSCME

• Work Area : A

• Anticipated Duration : Six (6) months

• FLSA Status : Nonexempt

• Designated in Connect 700 Program for Applicants with Disabilities (https://mn.gov/mmb/careers/diverse-workforce/people-with-disabilities/connect700/) : No

The Department of Human Services is unable to provide sponsorship for work visas. Applicants must be eligible to work in the United States at the start of employment. DHS does not participate in E-Verify.

The work you'll do is more than just a job.

At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well-being and quality of life for all Minnesotans. The State of Minnesota is committed to equity and inclusion, and invests in employees by providing benefits, support resources, and training and development opportunities.

***This position is temporary; the position is expected to last up to six (6) months.***

As a Mailroom Associate, you will provide a high level of comprehensive mailroom services to the Department of Human Services (DHS). This will include sorting and delivering mail and packages and providing a high level of customer service in a professional, efficient and timely manner to all internal and external customers. This role may also serve as an initial representative of DHS by greeting DHS guests, answering questions and responding to informational requests from the general public, and assisting callers and walk-in visitors in any way they can to help them address their needs.

Responsibilities include but may not be limited to:

• Receive and sort incoming Federal US Mail.

• Sort and prepare mail to be sent out through the USPS, Spee-Dee Delivery, UPS and FedEx systems.

• Assist business areas with large mailings or complex shipping needs.

• Delivery and pick up of mail and other materials to DHS Central Office locations.

• Sort inter-office mail being distributed through DHS Central Office, out-state, counties and other state agencies.

• Provide back-up services to Information Desks and Reception Areas as needed.

Minimum Qualifications

_To facilitate proper crediting, please ensure that your resume clearly describes your experience in the areas listed and indicates the beginning and ending month, day and year for each job held._

• Customer service skills sufficient to provide prompt, courteous, and accurate information to internal and external stakeholders via email, in person, or over the phone.

• English language skills in writing, speaking, and reading sufficient to compose correspondence with accurate spelling, grammar, and punctuation and to effectively communicate with internal and external stakeholders.

• Typing/Keyboarding skills sufficient to accurately type information into various formats.

• Physical Demands sufficient to stay on your feet for multiple hours at a time, and to carry boxes that weigh up to 70 pounds routinely.

• Possession of Valid Driver’s License.

Preferred Qualifications

• Knowledge of DHS programs and organizational structures.

• Knowledge of data privacy standards.

• Variety of experiences working effectively with others from different backgrounds and cultures.

Physical Requirements

• Standing for multiple hours at a time.

• Lifting up to 70 lbs.

Additional Requirements

REFERENCE/BACKGROUND CHECKS – DHS will conduct reference checks to verify job-related credentials and a criminal background check prior to appointment.

AN EQUAL OPPORTUNITY EMPLOYER

Minnesota State Colleges and Universities is an Equal Opportunity employer/educator committed to the principles of diversity. We prohibit discrimination against qualified individuals based on their race, sex, color, creed, religion, age, national origin, disability, protected veteran status, marital status, status with regard to public assistance, sexual orientation, gender identity, gender expression, or membership in a local commission as defined by law. As an affirmative action employer, we actively seek and encourage applications from women, minorities, persons with disabilities, and individuals with protected veteran status.

Reasonable accommodations will be made to all qualified applicants with disabilities. If you are an individual with a disability who needs assistance or cannot access the online job application system, please contact the job information line at 651-259-3637 or email [e-mail] . Please indicate what assistance is needed.