District Receptionist - Office & Admin Specialist Int

Minnesota Direct Care and Treatment; City of Rochester (NY); On-site; USD 44,000 - 58,000; Full time

Job summary

Minnesota Department of Public Safety in Rochester is seeking a District Receptionist to provide receptionist and clerical support for the Rochester District 2100. The position supports report processing, data entry, and intake of public inquiries while maintaining accurate records during the standard day shift, 8:00 AM to 4:30 PM, Monday through Friday.

This full-time, non-sponsoring role requires eligibility to work in the United States and successful completion of background and reference

Qualifications

• Data entry skills to receive, review, and edit source documents.
• Ability to present clear explanations of rules and regulations.
• Proficiency with word processing, spreadsheets, and databases.
• Typing and keyboarding ability using Word or equivalent to produce emails and letters.
• Strong customer service skills to handle difficult interactions.

Skills

Data entry

Clear communication

Word processing

Typing

Customer service

Tools

Microsoft Word

Excel

Databases

Job description

Working Title: District Receptionist

Job Class: Office and Administrative Specialist, Intermediate

Agency: Public Safety Dept

• Job ID: 97169
• Location: Rochester
• Telework Eligible: No
• Full/Part Time: Full-Time
• Regular/Temporary: Unlimited
• Who May Apply: Open to all qualified job seekers and DPS employees eligible to bid. Eligible bidders (permanent, classified employees in the same job classification) should apply through self-service AND confirm their interest bid by emailing [e-mail] by 11:59 PM 09/28/2026.
• Date Posted: 09/22/2026
• Closing Date: 10/05/2026
• Hiring Agency/Seniority Unit: Public Safety Dept / Public Safety-AFSCME
• Division/Unit: Rochester District 2100 / Rochester D2100 Clerical
• Work Shift/Work Hours: Day Shift / 8:00 AM - 4:30 PM
• Days of Work: Monday - Friday
• Travel Required: No
• Salary Range: $21.12 - $28.01 / hourly; $44,098 - $58,484 / annually
• Classified Status: Classified
• Bargaining Unit/Union: 206 - Clerical/AFSCME
• Work Area: 2900 48th St NW, Rochester, MN 55901
• FLSA Status: Nonexempt
• Designated in Connect 700 Program for Applicants with Disabilities: Yes

At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well-being and quality of life for all Minnesotans. The State of Minnesota is committed to equity and inclusion, and invests in employees by providing benefits, support resources, and training and development opportunities. This position exists to provide report processing, receptionist services, secretarial and general clerical assistance to the Minnesota State Patrol, its employees, and the general public. The Department of Public Safety is unable to provide sponsorship for work visas. Applicants must be eligible to work in the United States at the start of employment. DPS does not participate in E-Verify.

Minimum Qualifications

• Skill in data entry sufficient to receive and review source documents, compare documents to database information, and edit documents
• Knowledge of communications sufficient to present clear and concise explanations of governing rules and regulations in a manner that is understandable
• Knowledge of standard computer software programs for word processing, spreadsheets, and databases sufficient to create, modify, and protect files
• Skill in typing/keyboarding, using Microsoft Word or equivalent software, sufficient to produce documents such as emails and other correspondence in an efficient and timely manner
• Skill in customer service to respectfully engage with clients, coworkers and customers, when handling difficult or complex problems and resolving escalated complaints or disputes

Preferred Qualifications

• Experience with SWIFT (Statewide Integrated Financial Tool System), Employee Self‑Service, CAD, data privacy rules, policies and procedures
• Database management with strong organizational and time management skills
• Data practices knowledge or experience
• Experience using a multi‑line telephone system
• Experience providing administrative support in Law Enforcement
• Ability to work cooperatively with individuals from diverse backgrounds and underserved communities

Physical Requirements

Requires occasionally moving and transporting such articles as file boxes and heavy hand tools or heavier materials with help from others, and moving and transporting light objects frequently. Even though the weights being moved and transported may be a negligible amount, a job in this category may require positioning self to move to a significant degree or may involve maintaining a stationary position for extended periods.

Additional Requirements

This position requires successful completion of the following:

• Criminal History Check
• Reference Check
• Credit Check
• Fingerprints (MNJIS/CJIS)
• SEMA4 records, personnel file and employment records (current and former state employees only)

The Department of Public Safety is unable to provide sponsorship for work visas. Applicants must be eligible to work in the United States at the start of employment. DPS does not participate in E-Verify.

Contact

If you have questions about this position, contact Megan Lund at [e-mail].

About Public Safety Dept

The Minnesota Department of Public Safety (DPS) is a diverse, complex agency dedicated to serving communities across the state. DPS has 10 public facing and four support divisions with about 2,400 dedicated employees operating programs statewide that all have one goal: Building a safer Minnesota.

Working together to improve the state we love.

• A sense of purpose in their work
• Connection with their coworkers and communities
• Opportunities for personal and professional growth

Benefits

As an employee, you'll have access to one of the most affordable health insurance plans in Minnesota, along with other benefits to help you and your family be well.

Your Benefits May Include

• Paid vacation and sick leave
• 12 paid holidays each year
• Low-cost medical, dental, vision, and prescription drug plans
• Fertility care, including IVF
• Diabetes care
• Dental and orthodontic care for adults and children
• 6 weeks paid leave for parents of newborn or newly adopted children
• Pension plan that provides income when you retire (after working at least three years)
• Employer paid life insurance to provide support for your family in the event of death
• Short-term and long-term disability insurance that can provide income if you are unable to work due to illness or injury
• Tax-free expense accounts for health, dental, and dependent care
• Resources that provide support and promote physical, emotional, social, and financial well-being

Support To Help You Reach Your Career Goals

• Training, classes, and professional development
• Federal Public Service Loan Forgiveness Program (Some positions may qualify for the Public Service Loan Forgiveness Program. For more information, visit the Federal Student Aid website at studentaid.gov)

Employee Assistance Program (EAP) For Work/life Support

• A voluntary confidential program that helps employees and their families with life challenges that may impact overall health, personal well-being, or job performance
• Common sources of stress can be addressed through the EAP: mental health, relationship challenges (personal and work), grief and loss, finances, and legal issues
• Daily Living/Convenience Services: Chore services, home repair, trip planning, child/elder care

Programs, resources and benefits eligibility varies based on type of employment, agency, funding availability, union/collective bargaining agreement, location, and length of service with the State of Minnesota.

EQUAL OPPORTUNITY EMPLOYERS

Minnesota state agencies are equal opportunity, affirmative action, and veteran-friendly employers. State agencies are committed to creating a workforce that reflects the diversity of the state and strongly encourages persons of color and Indigenous communities, members of the LGBTQIA2S+ community, individuals with disabilities, women, and veterans to apply. The varied experiences and perspectives of employees strengthen the work we do together and our ability to best serve Minnesotans.

All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, national origin, sex (including pregnancy, childbirth, and disabilities related to pregnancy or childbirth), gender identity, gender expression, marital status, familial status, age, sexual orientation, status regarding public assistance, disability, veteran status or activity in a local Human Rights Commission or any other characteristic protected by law.

Applicants With Disabilities

Minnesota state agencies make reasonable accommodations to their employees and applicants with disabilities. If you have a disability and need assistance in searching or applying for jobs with the State of Minnesota, call the Careers Help Desk at 651-259-3637 or email [e-mail] and let us know the support you need.

For accommodations or questions about accessibility specifically relating to this job announcement, please email the Affliative Action Division at [e-mail] or call 651-539-1875 (voice) or using your preferred telecommunications relay provider.