Mailroom Coordinator I

Canon Business Process Services, Inc.; Charlotte (NC); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Competitive pay

Training & development

Positive work environment

Employee discounts

Job summary

Canon Business Process Services, Inc. is seeking a mailroom/office support role in Charlotte, NC.

Responsibilities include receiving, sorting, and delivering mail and packages, weighing and dispatching outgoing shipments, and preparing inter-office pouches for clients and affiliates. The role requires a high school diploma, basic computer skills, and the ability to operate fax, scanning, and copying equipment.

Qualifications

• Demonstrate excellent customer service and professional appearance.
• Be able to work overtime and meet deadlines.
• Some computer skills are preferred for daily tasks.
• Operate basic office equipment including fax, scanner and copiers.

Responsibilities

• Receive, sort, and deliver all incoming mail and packages.
• Wrap, seal, weigh, and dispatch outgoing mail per regulations.
• Prepare outgoing inter-office pouches and overnight shipments.
• Log items and maintain accuracy of mail and package records.
• Support site operations such as reception and light maintenance as needed.

Skills

Customer service

Overtime readiness

Professional appearance

Computer skills

Education

High school Diploma or equivalent

Tools

Fax machine operation

Scanner

Copier/Photocopying

Job description

Overview

Under general supervision, is responsible for all mail, packages and interoffice correspondence handling and dispatching for all classes of mail/packages. Responsible for the handling, routing, pick-up and delivery activities of mail operation and the assignment & participation of tasks involving all other assigned activities

Responsibilities

MAIL/PACKAGES/POUCHES

• Receive, sort, and deliver all incoming mail & packages according to assigned floors and within established time frames
• Wrap, seal, weigh, affix postage and dispatch all outgoing mail/packages in accordance with postal regulations
• Prepare special outgoing inter-office pouches sent to client affiliates as scheduled (if applicable)
• Package and process outgoing overnight items, i.e. Federal Express, UPS, etc., to meet client and vendor deadlines. Deliver incoming overnight packages within established time frames
• Log outgoing and incoming items as required and review for accuracy/completeness

SUPPLIES/COPYING/FAXING

• Organize and distribute supplies to client employees as detailed in job requests. Verify and log orders upon delivery. Monitor inventory of copy supplies, stock paper and toner and keep supply area neat (inclusive of convenience copiers)
• Handle items for distribution to a segment of or all of client employees, affiliates, dealers, etc
• Estimate runtime on the small to medium photocopy jobs. Check all copies produced for quality and accuracy. Produce bound copies of work when requested. Deliver and pick up copy jobs
• May provide minor maintenance of photocopy machine such as solving paper jams, placing service calls and routine cleanings
• Operate facsimile machines; send and receive facsimiles. Keep complete and accurate logs of incoming and outgoing facsimiles. Where appropriate, input facsimile data into computer for client charge back. Generate activity reports, confirmation reports, and call the receiver to confirm receipt as necessary
• Prepare monthly production and volume reports in order to measure productivity and prepare billing charges

May possibly perform any of the following functions at the direction of the Site Manager:

• Set up and maintain client’s kitchen areas and conference rooms, order food and make coffee
• Provide reception work such as answering telephones, taking messages and greeting visitors
• Move boxes, supplies or furniture; replace light bulbs
• May be requested to perform document scanning
• Prepare outgoing items for shipping
• Due to changing technology in office automation, will be required to learn new features and functionalities of copying machines, faxes, scanning, shipping equipment as introduced at the site

Qualifications

• High school Diploma or equivalent
• Some computer skills preferred
• Ability to perform, or readily learn how to perform, routine functions of most of the various equipment & systems (fax, scanner, metering, stamping tracking systems, photocopying, color copying, etc.)
• Excellent customer service, professional attitude and appearance are a must
• Ability to work overtime & meet deadlines

PHYSICAL DEMANDS

• Physical activity required including bending, reaching, lifting and prolonged periods of sitting or standing
• May lift and/or move up to 50 lbs

What We Offer:

• Competitive pay & benefits!
• Comprehensive training and development programs that prepare employees to advance from within.
• A company focused on creating a positive work and client environment.
• Employee discounts on entertainment, products, and services nationwide!