Mailing and Print Services Supervisor

Nhprintmail; Brockton, Northern (MA, KY); Hybrid; USD 55,000 - 75,000; Full time

Job summary

JLS Mailing Services, Inc. in Brockton, MA is seeking a Mail and Print Services Supervisor to lead a team on the second shift. You will ensure production targets are met, supervise the mailing and printing workflows, and maintain quality and safety standards.

The role requires supervisory experience, a relevant degree or equivalent work background, and proficiency in Microsoft Office. Strong team collaboration and ability to work under pressure are essential.

Qualifications

• Bachelor’s or Associate’s Degree required or equivalent related work experience.
• Print and Mail Industry experience is strongly preferred.
• Must be able to work under pressure and meet deadlines while providing exemplary customer service.
• Prior supervisory experience.
• Ability to work independently and carry out assignments to completion within parameters of instructions given.

Responsibilities

• Mailing Services Area – assist and support all areas including bindery, folding, cutting, inserting, addressing, metering and shipping.
• Digital Print Services Area – assist and support print production of black/white and color units.
• Oversee quality and accuracy of all work performed on the Second Shift.
• Train second shift team members when needed.
• Train as backup for vacations and other absences.
• Other duties as required.

Skills

Team player

Customer service

Communication

Education

Bachelor’s or Associate’s Degree or equivalent experience

Tools

Outlook

Excel

Word

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Mailing and Print Services Supervisor

Full Time Regular JLS Mailing Services, Inc Headquarters, Brockton, MA, US

JLS Mailing Services, Inc.

Job Description (last update 8/20/2019)

Job Title: Mail and Print Services Supervisor

Work Location: 672 Crescent St. Brockton, MA 02302

Division/Department: Mailing Services

Reports to: Operations Manager

Full-time

Position Objectives

This objective of this position is manage a team keeping pace with all assigned priority work projects per departments committed schedule. Assure al work is performed to agreed quality standards and is done in a safe and productive manner. Assist and support proper end of shift shut-down procedures. Elevate any concerns to proper chain of command so that any project delays are properly communicated..

Responsibilities

• Mailing Services Area Assist and support all areas including bindery, folding, cutting, standard/file based inserting, addressing systems, metering and shipping systems and Custom Hand Mailing area.
• Digital Print Services Area – Assist and support all areas including print production of both black and white and color production units delivering cut sheet output.
• Over see quality and accuracy of all work performed on the Second Shift\
• Working knowledge of all production software. Assist and train second shift team members when needed.
• Train as backup for other staff members for vacations and other absences
• Other duties as required

Requirements

• Strong team player; willing to support other departments as needed

Education and/or Work Experience

• Bachelor’s or Associate’s Degree required or equivalent related work experience.
• Print and Mail Industry experience is strongly preferred
• Previous computer proficiency in most Microsoft applications such as Outlook, Excel, Word also helpful
• Prior supervisory experience
• Must be able to work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary customer service.
• Ability to work independently and to carry out assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices..

Physical Requirements

• Ability to safely and successfully perform the essential job functions consistent with the federal, state and local standards, including meeting qualitative and/or quantitative productivity standards.
• Ability to maintain regular, punctual attendance consistent with the ADA, and other federal, state and local standards
• Must be able to lift and carry up to 50 lbs
• Must be able to communicate clearly on telephone and in person