Mail Services Manager - MD

Jamison Professional Services, Inc.; Gaithersburg (MD); On-site; USD 65,000 - 90,000; Full time

Job summary

Jamison Professional Services, Inc. is seeking a Mail Services Manager to lead on-site mail processing operations across Bethesda, Rockville, and Gaithersburg. The role focuses on supervising staff, coordinating schedules, ensuring security and regulatory compliance, and serving as the customer liaison with the COR.

The On-Site Manager will ensure contract performance and continuity. The ideal candidate brings 5+ years in mail operations and 5+ years of supervisory experience, along with strong

Qualifications

• Five (5) years of mail center or postal operations experience.
• Five (5) years of supervisory or management experience in a mail center, mailroom, postal operations, or a similar work environment.
• Strong leadership, communication, and organizational skills.
• Ability to obtain all credentials and security clearance as required.

Responsibilities

• Manage daily mail center operations.
• Supervise all contractor personnel.
• Ensure adequate staffing levels.
• Coordinate mail processing and delivery schedules.
• Serve as primary liaison with the COR.
• Resolve operational issues and implement corrective actions.
• Monitor contract compliance.
• Ensure performance standards are met.
• Prepare required reports.
• Oversee employee training.
• Ensure contractor compliance with USPS regulations and the customer's procedures.

Skills

Leadership

Communication

Organizational skills

Security clearance readiness

Job description

Jamison Professional Services, Inc. ("Jamison") is currently seeking a qualified and motivated candidate for the position of Mail Services Manager.

DESCRIPTION OF SERVICES

The On‑Site Manager shall provide full‑time on‑site management of all mail processing and delivery operations supporting the customer and Division of Mail Management Services (DMMS). The On‑Site Manager serves as the Contractor's primary point of contact with the Government Contracting Officer's Representative (COR) and is responsible for overall contract performance, staffing, quality assurance, and operational continuity.

RESPONSIBILITIES

• Manage daily mail center operations.
• Supervise all contractor personnel.
• Ensure adequate staffing levels.
• Coordinate mail processing and delivery schedules.
• Serve as primary liaison with the COR.
• Resolve operational issues and implement corrective actions.
• Monitor contract compliance.
• Ensure performance standards are met.
• Prepare required reports.
• Oversee employee training.
• Ensure compliance with security requirements.
• Coordinate substitute personnel during employee absences.
• Maintain Quality Assurance and Quality Control programs.
• Ensure contractor compliance with USPS regulations and the customer's procedures.

REQUIRED AND DESIRED KNOWLEDGE, SKILLS, AND ABILITIES

• Five (5) years of mail center or postal operations experience.
• Five (5) years of supervisory or management experience in a mail center, mailroom, postal operations, or a similar work environment.
• Strong leadership, communication, and organizational skills.
• Ability to obtain all credentials and security clearance as required.

LOCATION

On‑Site – Bethesda, Rockville, and Gaithersburg locations.

SCHEDULE

The CMF shall be operational between the hours of 7:00 a.m. and 3:30 p.m., Monday through Friday, except Federal holidays. Satellite mail facilities shall be operational between the hours of 7:30 a.m. and 3:30 p.m., Monday through Friday, except Federal holidays.

CLEARANCE LEVEL REQUIRED

Employment is contingent upon successfully completing any required background checks, in accordance with applicable law.

EQUAL EMPLOYMENT OPPORTUNITY

Jamison affords equal employment opportunity to all individuals, regardless of race, creed, color, religion, gender, national origin, ancestry, age, marital status, veteran status, disability, medical condition, gender identity, or sexual orientation. Our employees, as well as applicants and others with whom we do business, will not be subjected to sexual, racial, religious, ethnic, or any other form of unlawful harassment and/or discrimination. In addition, Jamison adheres to the equal employment opportunity requirements of all states and localities in which it does business. Jamison's commitment to equal opportunity is applied through every aspect of the employment relationship, including, but not limited to, recruitment, selection, placement, training, compensation, promotion, transfer, termination, and all other matters of employment.