Mail Services Coordinator - Alpharetta, GA

CBRE Group, Inc.; Alpharetta (GA); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Competitive compensation

Full benefits

Paid time off

Career growth opportunities

Job summary

CBRE Group, Inc. in Alpharetta, GA is seeking a Mail Services Coordinator to support daily shipping, fulfillment, and logistics for internal partners.

You will ensure packages are processed accurately, adhere to safety and regulatory guidelines, and collaborate with internal teams to meet service levels and deliver professional experiences for employees and clients.

The role emphasizes attention to detail, safety compliance, and the ability to work independently in a fast-paced environment.

Qualifications

• Attention to detail required, strong organizational skills.
• Ability to work independently in a fast-paced environment.

Responsibilities

• Process, package, and ship products, materials, and equipment for internal teams and business partners.
• Verify shipment accuracy, documentation, and tracking information prior to dispatch.
• Maintain shipping records and update tracking information as required.
• Assist with inventory management and cross-functional collaboration.

Job description

Ready to take your career to the next level?

Join our top tier Workplace Experience Host Team at CBRE, where you'll collaborate with a diverse group of associates to provide white glove hospitality to employees and clients, creating a wonderful workplace environment and daily experience.

This Fortune 500 Company offers Competitive Compensation, Full Benefits and Paid Time Off with unlimited opportunities of career growth.

About The Role

The Mail Services Coordinator is responsible for supporting daily shipping, fulfillment, and logistics activities for internal business partners. This role ensures products, materials, and equipment are processed accurately, packaged appropriately, and shipped in accordance with company policies and carrier requirements. The position requires a strong attention to detail, commitment to safety, and the ability to work independently in a fast-paced environment.

What You Will Do

Shipping & Fulfillment

• Process, package, and ship products, materials, and equipment for internal teams and business partners.
• Prepare shipments using approved shipping systems and carrier platforms.
• Verify shipment accuracy, documentation, and tracking information prior to dispatch.
• Ensure all shipments meet established service-level expectations and customer requirements.
• Maintain accurate shipping records and update tracking information as required.

Compliance & Safety

• Complete all required training related to shipping, logistics, workplace safety, and operational procedures.
• Maintain annual Dangerous Goods (DG) certification and comply with all applicable hazardous materials shipping regulations.
• Follow established safety procedures and immediately report any safety concerns, incidents, or compliance issues.
• Ensure shipments comply with company policies, carrier requirements, and regulatory guidelines.

Operational Support

• Provide support for inventory management, supply organization, and operational readiness activities.
• Assist with special projects, product launches, and high-volume shipping initiatives as needed.
• Maintain an organized, clean, and professional work environment.
• Collaborate with internal stakeholders to ensure timely and accurate fulfillment of requests.

Customer Service

• Deliver a positive customer experience through professional communication and timely service.
• Respond to shipping-related inquiries and provide shipment status updates when requested.
• Partner with cross-functional teams to resolve shipping issues and improve operational efficiency.