Mail Room Lead: Operations & Team Development

Adecco; Dover (NH); On-site; USD 34,000 - 48,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Short-term Disability

401K Plan

Commuter Benefits

Paid Leave

Job summary

Adecco Dover is seeking a dedicated Mail Room Supervisor to oversee daily mailroom operations, ensuring accurate processing, sorting, and distribution of mail and packages. You will supervise staff and uphold service standards across internal mail flows.

The role requires leadership, strong organizational skills, and experience with shipping software and Microsoft Office. Schedule is Monday through Friday, with competitive hourly pay.

Qualifications

• High school diploma or GED required.
• 2+ years of supervisory or leadership experience.
• 3+ years in mailroom, shipping/receiving, logistics, or related operations.
• Strong organizational and time-management skills.
• Experience using shipping software and office technology.
• Proficiency in Microsoft Office Suite (Outlook, Excel, Word).
• Excellent communication and customer service skills.
• Ability to prioritize tasks and manage multiple deadlines.

Responsibilities

• Supervise and coordinate all daily mailroom operations.
• Lead, train, coach, and evaluate mailroom team members.
• Monitor workflow to ensure timely processing and delivery of mail, packages, and courier shipments.
• Ensure compliance with company policies, postal regulations, and security procedures.
• Maintain accurate records of mail volume, shipping expenses, and delivery performance metrics.
• Coordinate with shipping carriers, couriers, and postal service representatives.
• Troubleshoot operational issues and implement solutions to improve efficiency.
• Manage inventory of mailroom supplies, equipment, and shipping materials.
• Perform quality checks to ensure accuracy and service standards are met.
• Develop schedules and assign work based on business needs and staffing requirements.
• Maintain a safe and organized work environment.
• Assist with budget management and cost-control initiatives.
• Generate operational reports and communicate performance results to management.

Skills

Supervisory experience

Organizational skills

Communication skills

Customer service

Time management

Education

High school diploma or GED

Tools

Shipping software

Microsoft Office Suite

Job description

Adecco Dover is seeking a dedicated Mail Room Supervisor to oversee daily mailroom operations, ensuring accurate processing, sorting, and distribution of mail and packages. You will supervise staff and uphold service standards across internal mail flows.

The role requires leadership, strong organizational skills, and experience with shipping software and Microsoft Office. Schedule is Monday through Friday, with competitive hourly pay.