Mail Processing Shift Lead — Lead & Optimize (Equity)

Stable; Richardson (TX); On-site; USD 52,000 - 70,000; Full time

Benefits offered by this job

Competitive salary

Equity

3 weeks vacation

Medical, dental, and vision insurance

Job summary

Stable is seeking a Processing Center Shift Lead to oversee daily mail operations in our Dallas processing center. You will work hands-on with mail processing tasks while leading the shift to ensure accurate and on-time handling of customer mail.

You will own day-to-day execution, triage challenges in real time, and help shape processes to scale Stable’s mail operations. This role suits a hands-on leader in a fast-paced startup environment.

Qualifications

• High school diploma or equivalent is required.
• Experience in a mailroom, warehouse, or similar processing environment is a plus.
• Experience leading a team or shift (even informally) is highly preferred.

Responsibilities

• Lead by example in mail processing: accept, unload, and sort mail with the team, handle envelopes and packages, apply barcodes, and upload mail to Stable’s system.
• Fulfill customer requests through Stable’s software: open, scan, upload mail contents, forward or return mail, endorse and deposit checks, shred sensitive mail as requested.
• Coordinate daily workflow: prioritize and assign tasks to ensure on-time processing and timely customer requests.
• Operate and maintain equipment: safely use scanners, label printers, scales, troubleshoot, and coordinate repairs to minimize downtime.
• Monitor inventory and supplies: track labels, envelopes, packing materials, and ensure team has what they need.
• Triage issues and escalate when needed: resolve minor issues on the floor and escalate major delays to management.

Skills

Leadership

Communication

Attention to detail

Organization

Problem-solving

Teamwork

Coaching

Education

High school diploma or equivalent

Tools

Scanners

Printers

Scales

Mail processing software

Job description

Stable is seeking a Processing Center Shift Lead to oversee daily mail operations in our Dallas processing center. You will work hands-on with mail processing tasks while leading the shift to ensure accurate and on-time handling of customer mail.

You will own day-to-day execution, triage challenges in real time, and help shape processes to scale Stable’s mail operations. This role suits a hands-on leader in a fast-paced startup environment.