Processing Center Specialist

Stable; Dallas (TX); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Competitive salary

Paid time off (PTO)

Healthcare benefits

Job summary

Stable in Dallas is seeking a Processing Center Specialist to oversee mail operations, ensuring efficient and accurate processing of physical mail. The role involves sorting, tracking, and handling incoming mail, along with fulfilling special customer requests to exceed expectations.

The ideal candidate will possess a high school diploma, strong attention to detail, and experience in related environments. The position offers competitive salary and healthcare benefits, along with up to 3 weeks of PTO.

Qualifications

• Experience in a mailroom, inventory management, or processing center is a plus.
• Strong commitment to accuracy and attention to detail.
• Ability to lift and carry packages up to 30 lbs.

Responsibilities

• Process incoming mail accurately and efficiently.
• Sort and manage mail for efficient processing and tracking.
• Communicate with team members and resolve customer requests.

Skills

Attention to detail

Organizational skills

Effective communication

Education

High school diploma or equivalency certificate

Tools

Document scanners

Label printers

Job description

Role

As a Processing Center Specialist, you will be at the heart of our mail operations, ensuring that our customers’ physical mail is processed accurately and efficiently. You will be one of the first employees in our Dallas processing center and will play a critical role in maintaining the reliability and quality that our customers depend on. You will handle everything from receiving and uploading incoming mail to fulfilling special customer requests, aiming to exceed customer expectations.

Responsibilities

• Accept and unload incoming mail, lifting, carrying, and moving envelopes and packages.
• Sort incoming mail, applying barcodes and labels for efficient processing and tracking.
• Fulfill customer requests through Stable’s software, including scanning, shipping, shredding, and returning mail.
• Enforce package weight limits and mail processing procedures, adhering to company policies at all times.
• Prioritize tasks effectively to ensure mail is processed on time.
• Operate mail processing equipment, such as package scales, document scanners, and label printers.
• Perform routine maintenance on equipment and coordinate technical support or repairs when needed.
• Track and manage inventory levels of processing supplies, including barcode labels, shipping labels, envelopes, and packing materials.
• Communicate clearly with team members and supervisors, providing regular updates on processing activities and escalating any issues as they arise.
• Promptly resolve customer support requests escalated by Stable’s customer experience team.
• Maintain positive interactions with external vendors, including courier and shredding services.
• Identify and report any discrepancies, damages, or issues with mail and deliveries to ensure timely resolution.
• Recommend and implement process improvements to enhance processing center efficiency.

Requirements

• High school diploma or equivalency certificate.
• Experience working in a mailroom, inventory management, warehouse, or processing center environment is a plus.
• Able to work in person Tuesday through Saturday from 7:30 AM to 4:00 PM (shift hours may change).
• Strong attention to detail and commitment to accuracy in all tasks.
• Ability to operate processing center equipment, such as document scanners and label printers.
• Effective communication skills for interacting with team members, supervisors, and third‑party vendors.
• Strong organizational skills with the ability to prioritize tasks and meet deadlines.
• Able to perform physical tasks, including lifting and carrying mail and packages up to 30 lbs.
• Familiarity with using software systems for tracking and managing tasks.
• Able to work independently and as part of a team in a fast‑paced environment.

What We Offer

• Competitive salary.
• Up to 3 weeks of PTO per year and 10 or more paid holidays per year.
• Healthcare benefits.